Order-to-Cash
Imagine managing the credit department of a company and discovering that the payments you were expecting haven’t arrived. Frustrating, right? Now you have to send payment reminders to customers. Although it can seem like an annoying task, sending…
In times of great change and uncertainty, Accounts Receivable (AR) departments play an instrumental role in helping the business remain proactive, resilient and competitive. This blog aims to shed light on one crucial AR process — cash application…
Esker Continues Doing “BIG” Things in the World of Customer ServiceEsker was recently recognised as a 2024 finalist for BIG’s Excellence in Customer Service Awards.It has been said ad nauseum, but that doesn’t make it any less true: Customer service…
Credit management is a critical function for any business that deals with customers and suppliers. It involves assessing the creditworthiness of potential and existing customers, setting and enforcing credit policies and terms, monitoring and…- Sydney, Australia. — March 19, 2024 — Esker, a global cloud platform and leader in AI-driven process automation solutions for Finance, Procurement and Customer Service functions, announced today that it has been recognised…
At Esker, we already felt honored to be named a Challenger in 2022’s first-ever Magic Quadrant™ for Integrated Invoice-to-Cash solutions. Now, we are all the more thrilled to make it into the Leader* quadrant for 2023! This puts…
Days Sales Outstanding (DSO) is a common measure for how long it takes a company to collect on an invoice. And after years of supplier shortages, drastic demand fluctuations, increased operating costs and liquidity pinches, Finance leaders are…
HOW TO BUILD A RESILIENT AND AGILE FINANCE FUNCTION“It is not the strongest or the most intelligent who will survive but those who can best manage change.”CHARLES DARWINThe era of digital acceleration is here, and finance’s role in this seismic…- Customer service shouldn’t be conditional — if a customer is involved in any capacity, providing an optimal customer experience should be a top priority. Yes, that includes the often-taxing collections processes. Customer service…
Despite the fact that we live and work in a digital age, accounts receivable (AR) processes at many businesses remain a very manual and antiquated affair. Whether it’s manual invoice creation and delivery, back and forth emails and phone calls to…