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Esker’s Philosophy: One Team Beyond Boundaries

Learn about Esker’s philosophy, One Team Beyond Boundaries, and how one of our newest employees, Sam Watts, Customer Experience Specialist, is putting this into practice. In this blog Sam explains the practical application of this philosophy, from training at our Head Office in Lyon, France, to applying our customer experience promise, Valued, Understood and Engaged, in his role.

AP Metrics Matter

Read about how crucially AP metrics matter to businesses, and specifically about the 10 AP KPIs you should be measuring that impact your AP performance the most.

I’m a big believer in numbers; there’s no doubt that they get us a long way in life. I’m lucky to have a good head for them; two of my family members studied Maths at Cambridge and I opted for Economics at Sheffield.

Happy Customer Experience (CX) Day

This CX Day, learn more about Esker’s Customer Experience Team in the UK, and how we are helping to achieve our customers’ success.

We’re celebrating CX Day globally this year at Esker, but there are extra celebrations for us in the UK as we have grown the team yet further! I would therefore like to take this opportunity to welcome both Sam Watts and Ryan Stevens to the UK CX Team.

Streamlining Success: Why Supply Chain Leaders Should Embrace B2B Customer Service Automation

In the ever-evolving landscape of supply chain management, staying ahead requires more than just efficient logistics and optimised processes. B2B customer service automation is emerging as a game-changer, offering supply chain leaders a myriad of benefits that extend beyond just customer satisfaction. In this blog, we will explore why supply chain leaders should pay close attention to the integration of customer service automation into their operations.

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