Esker’s transformation from a Niche player to a Challenger in the 2025 Gartner® Magic Quadrant™ for Source-to-Pay Suites was a climb, not a leap. And every step in that ascent was guided by customer feedback and strategic innovation. Since we were only able to get there with the help of others, we’re sharing our insights here for Procurement and Finance leaders to use in their own climb.

Lesson #1: Scaling with customer-driven innovation

When it comes to accounts payable (AP) automation, the real magic isn’t found in flashy dashboards or lofty promises—it’s in the quiet confidence of a system that just works. In the rush to digitize invoice processing, many organizations pin their hopes on cutting-edge tools. But true transformation? It comes from the seamless harmony of people, process, and technology.

The world is turning up the heat on greenhouse gas (GHG) emissions reporting – and businesses can’t afford to ignore the shift. With regulations tightening across the globe, companies must step up, measure their carbon footprints and report emissions transparently. And for many, this has become a priority: According to the Sustainable Procurement Barometer 2024, more than 70% of companies say “delivering on corporate sustainability goals and commitments” is a top procurement driver.

I’m Himanshu Narwani, and I’m excited to join the Esker team as a Business Development Manager, where I’ll be focusing on winning new logos and helping expand Esker’s market share. Over the past 16 years, I’ve worked across advertising and financial services, holding various sales roles that have given me the opportunity to partner with businesses of all sizes and industries.