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Esker Announces Innovative Synergy Transformer AI for Order Processing Automation

Technology & Innovation
Marketing

Sydney, Australia. — September 10, 2024 — Esker, a global cloud platform and leader in AI-driven process automation solutions for Finance, Procurement and Customer Service functions, today announced that it has launched its newest Esker Synergy AI product update, Synergy Transformer. Designed to streamline order processing by optimising data extraction, Esker’s Synergy Transformer achieves unprecedented speed and accuracy using a custom-trained language model. The model harnesses advanced Transformer technology, while training data is specifically tailored to the nuances of order language, ensuring precise and efficient data extraction.

The Synergy Transformer exemplifies Esker’s commitment to promoting a positive-sum growth environment where AI automation frees up employees, specifically Customer Service Representatives (CSRs), from tedious, error-prone manual tasks like order data entry, allowing them to concentrate on higher-value activities. At the same time, customers experience a seamless transition with no changes required to how they submit orders.

Read the full press release here.

A PROPOSITO DI ESKER

Esker è una multinazionale nata nel 1985 e negli anni ha sviluppato una piattaforma cloud globale che aiuta le aziende a gestire i processi business in modalità digitale. Unica piattaforma cloud che può gestire sia l’automazione del ciclo P2P (supplier management, contract management, procurement, accounts payable, expense management, payment management, sourcing) che O2C (order management, invoice delivery, collection&payment management, claims&deductions, cash allocation, credit management e customer management). Adottiamo tecnologie innovative che ci permettono di integrarci con gli ERP aziendali e in questi anni abbiamo ottenuto riconoscimenti da Gartner, IDC, Ardent Partner e Forrester.


 

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