Esker Blog
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Artificial Intelligence (AI), the simulation of human intelligence by machines, has been around for longer than some might think: The actual beginnings of this field lie in the 1950s, at Dartmouth College in New Hampshire. Over the decades, the excitement has alternately waxed and waned. What…
About Hornady:Founded in 1949, Hornady® Manufacturing Company is a family-owned business headquartered in Grand Island, Nebraska. Proudly manufacturing products made only in the US, Hornady is a worldwide leader in the production of ammunition, reloading tools and secure-storage products. In this Q…
The process of changing an order is lengthy and tedious compared to the processes initially entering the order. It’s a high-touch task for CSRs that involves a mix of emails, paperwork and manual data entry, and it can ultimately result in order processing and fulfillment delays that create…
Virtual cards are the fastest growing segment of the commercial card market, growing at a staggering rate of 20% per year. Experts estimate that virtual cards will account for up to 52% of U.S. mid- to large-market commercial card spend, equating to $4.8 trillion in 2026. Virtual cards are…-
When you’ve invested company dollars in technology meant to increase the efficiency of your accounts payable (AP) department, it’s hard know when it’s time for an upgrade. While accounts payable processes deemed “good enough” will get you by, they certainly won’t contribute to your company’s…
A bad restaurant. A toxic relationship. A too-good-to-be-true vacation resort. When it comes to spotting red flags in examples like these, there’s no real science or strategy behind it — you simply know it when see it. But in terms of potential supply chain issues, the distinction…
By now it should be clear that a lot of things need to change if we want to avoid a climate emergency and all the downstream effects it will bring with it. And since these downstream effects will also affect businesses, the responsibility to take action lies on everyone’s shoulders. Governments and…
This is, for some people at least, one of the more dreaded questions in a job interview. There’s no obvious right or wrong answer, and whether the answer “lands” depends on the — often mysterious — inner workings of the company you’re interviewing at.But for a company, this question is an…
Today’s businesses are facing some stiff economic headwinds, with high interest and inflation rates, a challenging labor market, and an unpredictable global supply chain among the most pressing issues.What it all means for our collective economic future is for economists and pundits to debate. For…
Survey reveals that 41% of Americans expect that adoption to happen within the first year these technologies are availablePurpose of this studyLong gone are the days when completing financial transactions online caused our hearts to skip a beat. Today, we do everything online — from paying bills to…
About Mercury SystemsMercury Systems is a technology company that pushes processing power to the tactical edge, making the latest commercial technologies profoundly more accessible for today’s most challenging aerospace and defense missions. From silicon to system scale, Mercury enables customers…
Last month, the 2023 Esker All Access Conference was held in Madison, WI, bringing together customers, partners and prospects for two days of breakout sessions, collaborative discussions and inspiring keynotes.Let’s reflect on some of the most memorable highlights and key takeaways that helped make…
Ever considered the benefits of automating all your company’s payments and collections in a single platform for more efficient processing? For accounts payable (AP), accounts receivable (AR) and treasury functions, AI-driven automation can help consolidate and harmonize these core processes to…-
In this episode of Esker On Air, host Scott Leahy welcomes to the show Mark Brousseau, President of Mark Brousseau & Associates, to dissect the evolution of accounts receivable (AR). As a longtime collaborator of Esker’s, Mark recently lent his knowledge in a new whitepaper on the very topic…
A few years ago, as the pandemic was ramping up, as companies and individuals worked to navigate this new environment, this new reality in front of us, I wrote a blog that touched on how there had been in the recent past technology inflection points that ended up causing major shifts in the…
Historically, customer service has been a very transactional cost center with customer service representatives (CSRs) dedicated to quote creation, order entry, return/credit management and answering phones. An emphasis on CX spurred an uptick in companies investing in call centers and…