Esker Blog
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In the fast-paced world of B2B commerce, maintaining operational efficiency and best-in-class customer service can significantly impact a company’s bottom line. This necessity has led businesses to closely monitor their order management processes using Key Performance Indicators (KPIs). Effective...
Business disruption prompting business innovation The saying "Necessity is the mother of innovation" is widely known, and many events leading up to 2024 have proven its truth. Following significant disruptions to businesses worldwide, leaders have observed this phenomenon up close. They are seeing...
Find out why current Esker customers switched from their old automation solutions to Esker Accounts Payable. Automation solutions come in all shapes and sizes, with most offering an array of features that promise to help your business operate more efficiently and reduce the manual workload for...
Corporate sustainability transcends mere compliance with corporate social responsibility metrics. It has evolved into a strategic imperative — one that directly impacts long-term value creation. Finance executives must recognize that sustainability isn’t just about mitigating risks; it also...
Esker was recently recognized as a 2024 finalist for BIG’s Excellence in Customer Service Awards. It has been said ad nauseum, but that doesn’t make it any less true: Customer service has never been more important. That’s why, every year, the Business Intelligence Group (BIG) announces its...
Fifteen years ago, over 65% of U.S. payments were made by check. This has dropped to around 33%, but check usage remains high in certain industries like wholesale distribution, where it exceeds 60%. These sectors serve small subcontractors, medical offices and retail shops that rely on the 'float...
By taking control of its inquiry management process, MCR Safety has been able to transform its Customer Service department and empower their staff. Challenges in Customer Service As one of the leading PPE manufacturers in the United States, MCR Safety faced overwhelming customer inquiries that...
In today’s fast-paced business environment, managing collections efficiently is crucial for maintaining healthy cashflow and minimizing manual workload. Collections management automation offers a solution by streamlining processes, reducing errors and accelerating payment cycles. Traditional...
Let’s face it — fraud isn’t going anywhere. With the rapid advancements of technology, the risk of fraud is only increasing. According to the 2023 AFP Payments Fraud and Control Survey, 65% of respondents indicated that their organizations were victims of either attempted or actual fraud activity...
Businesses today are under siege by determined people performing payment fraud with emerging technology, and increased reliance on email is making it easier than ever for them to be successful. Unfortunately, the way many organizations go about managing supplier information has left us more...
Eye-popping. Jaw-dropping. Mind-blowing. There is no shortage of splashy adjectives when attempting to describe NVIDIA’s string of impossible-to-ignore successes. While the company has long been a global leader in the design and manufacture of graphics processing units (GPUs) and system-on-a-chip...
Applicable starting January 1, 2025, for the 2024 Financial Year, the Corporate Sustainability Reporting Directive (CSRD) sets new standards and requirements for non-financial reporting. This European Union directive upon the EU’s Green Pact - a commitment to establishing carbon neutrality by 2050...
In the modern landscape of business operations, where efficiency and cost-effectiveness are paramount, terms like eSourcing and procurement are often used interchangeably. However, it's essential to recognize that they represent distinct facets of the supply chain process. While both are integral...
In the landscape of Procurement, staying ahead of the curve is imperative for maintaining a competitive edge. As businesses seek to optimize their sourcing processes and drive efficiency, eSourcing emerges as a game-changer. If you've been hesitant to adopt eSourcing software or are considering a...
Esker is thrilled to be included in a first-of-its-kind Digital World Class Matrix™ by The Hackett Group®, which analyzes and ranks 18 leading customer-to-cash (C2C) software providers on the processes of credit management, order management, and customer billing/electronic invoice presentment and...
Esker is pleased to be recognized in a new Digital World Class Matrix™ by The Hackett Group®, which ranks and analyzes 18 leading customer-to-cash (C2C) software providers on their ability to support global and complex clients, data integration and pre-built connectors, and user-...
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