- 03/18/25Most financial leaders agree that the goal of the invoice-to-cash (I2C) process is ensuring customers pay on time. After investing so much time and money in acquiring the customer, delivering quality goods and services, and providing excellent...
- 02/18/25The rise in B2B customer payment portals has opened the door to many efficiencies for businesses and consumers alike — but it hasn’t come without its share of unwanted consequences for Accounts Receivable (AR) teams and their customers. In a recent...
- 01/28/25As the process for identifying, tracking and resolving financial discrepancies in customer payments, deductions management is a vital component of accounts receivable. After all, what business doesn’t want to make sure they’re getting paid the full...
- 10/30/24When a business sells goods or services on credit, it generates an invoice. Until it’s paid by the customer, this invoice is considered accounts receivable (AR) — money the business expects to collect in the future. The central role of AR...
- 06/20/24Fifteen years ago, over 65% of U.S. payments were made by check. This has dropped to around 33%, but check usage remains high in certain industries like wholesale distribution, where it exceeds 60%. These sectors serve small subcontractors, medical...
- 06/06/24Reducing DSO, even slightly, can go a long way toward improving financial health. There are several strategies to reduce DSO and improve an organization’s cashflow, including AI-driven automation. However, automating just one side of the cashflow...
- 06/04/24In today’s fast-paced business environment, managing accounts receivables collections efficiently is crucial for maintaining healthy cashflow and minimizing manual workload. Collections management automation helps streamline processes, reduce...
- 05/14/24Let’s face it — fraud isn’t going anywhere. With the rapid advancements of technology, the risk of fraud is only increasing. According to the 2023 AFP Payments Fraud and Control Survey, 65% of respondents indicated that their organizations were...
- 04/04/24Esker is pleased to be recognized in a new Digital World Class Matrix™ by The Hackett Group®, which ranks and analyzes 18 leading customer-to-cash (C2C) software providers on their ability to support global and complex clients, data...
- 03/05/24Credit management is a vital function for any business that deals with customers and suppliers. It involves assessing the creditworthiness of potential and existing customers, setting and enforcing credit policies and terms, monitoring and...