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  • Improving Customer Experience through Automated Order Processing in an SAP Environment
    Topic:
    Sales Order Processing
    Date:
    06/27/17
    Duration:
    1 hour
    Time:
    2:00 pm ET/ 11:00 am PT

    Discover how automation of fax, email, and EDI exception sales orders in your SAP environment can address root inefficiencies in the order-to-cash cycle. Learn how to align cross-functional teams and systems to streamline the customer experience and enable your organization. Register now!


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  • 7 Proven Strategies for Reducing DSO and Improving Company Cash Flow
    Topic:
    Accounts Receivable
    Date:
    07/10/17
    Duration:
    1 hour
    Time:
    2:00 pm ET/ 11:00 am PT

    In this live webinar with IOFM expert Chris Doxey, we will explore the consequences of a high DSO and how collections management can help companies eliminate them by simplifying customer payment, while monitoring and measuring KPIs by following an efficient collections strategy.


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  • Automating the Sales Order Entry Process: Real-World, Pressing Support for a Cogent Business Case
    Topic:
    Sales Order Processing
    Date:
    07/12/17
    Duration:
    1 Hour
    Time:
    2:00 ET/11:00 PT

    With rising pressure to reduce costs while delivering an improved customer experience, many organizations are looking to automate their order management processes - make sure to register for this live webinar to get the statistics on why the market is making this shift through analysis of 2017 APQC research findings!


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  • Leveraging People, Process and Technology to Optimize Customer Service Performance and Results
    Topic:
    Sales Order Processing
    Date:
    07/25/17
    Duration:
    1 hour
    Time:
    2:00 pm ET/ 11:00 am PT

    Join our webinar, Leveraging People, Process and Technology to Optimize Customer Service Performance and Results, and learn from industry expert Adrian Posteraro’s best practices on how improving people, process and technology are the keys to customer service excellence.


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