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  • How to Improve Your Customer Service with AI-Driven Order Management

    Topic:
    Sales Order Processing
    Date:
    10/18/18
    Duration:
    1 Hour
    Time:
    11 am PT / 2 pm ET

    The secret's out. By 2022, 25% of organizations will be able to show a connection between improving the customer experience and ROI measured as a financial value. In order to step ahead of competition, companies need to create a superior experience by uniting their people, process and technologies. In this live webinar, Esker expert Ari Widlansky explains how AI-driven order management harmonizes every part of your process.
     


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  • Drivers of Customer Invoicing Performance

    Topic:
    Accounts Receivable
    Date:
    10/24/18
    Duration:
    1 Hour
    Time:
    9 AM PT / 12 PM ET

    Join APQC’s Rachele Collins, Principle Research Lead for financial management, and Esker’s Diana Eagen, Sales Director, as they discuss:

    • A process-based view of invoicing and invoicing key benchmarks

    • Drivers of customer invoicing process performance based on an analysis of APQC’s Open Standards Benchmarking data

    • The elements of a best-in-class invoicing process

    • Key takeaways to elevate invoicing at your organization


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