How to Improve Your Customer Service with AI-Driven Order ManagementTopic:Sales Order ProcessingDate:10/18/18Duration:1 HourTime:11 am PT / 2 pm ET
The secret's out. By 2022, 25% of organizations will be able to show a connection between improving the customer experience and ROI measured as a financial value. In order to step ahead of competition, companies need to create a superior experience by uniting their people, process and technologies. In this live webinar, Esker expert Ari Widlansky explains how AI-driven order management harmonizes every part of your process.
Drivers of Customer Invoicing PerformanceTopic:Accounts ReceivableDate:10/24/18Duration:1 HourTime:9 AM PT / 12 PM ET
Join APQC’s Rachele Collins, Principle Research Lead for financial management, and Esker’s Diana Eagen, Sales Director, as they discuss:
• A process-based view of invoicing and invoicing key benchmarks
• Drivers of customer invoicing process performance based on an analysis of APQC’s Open Standards Benchmarking data
• The elements of a best-in-class invoicing process
• Key takeaways to elevate invoicing at your organization