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Sunway
CHALLENGES: High invoice volumes necessitate automation
With such diversified operations, the volume of transactions is huge, estimated at around 300,000 invoices per year. Sunway Group Finance Shared Services Centre, based in Malaysia, supports 300 in-house business units with their procure-to-pay and financial closing processes.
Suntory
CHALLENGES: Distribution complexities & manual processes limit visibility
In December 2018, Suntory launched a new project to automate the Customer Service (CS) department and streamline the manually intensive order management process. The company turned to Esker to reduce manual handling and associated errors as well as increase process visibility. Suntory was also looking to align its digital transformation with its environmental policy.
Engel & Völkers
CHALLENGES: Manual data entry slows productivity
A centralised Shared Services Centre (SSC) in Hamburg processes nearly 8,000 invoices per month from various countries and locations. The incoming invoices are posted in two ERPs: SAP® Business ByDesign handles the invoices from service providers and licensed vendors and SAP® Business One is used for the individual Engel & Völkers locations. In the past, this meant manually processing paper and email invoices, which proved to be time-consuming and offered little to no visibility.
