Esker Blog
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Esker’s Professional Services Manager, Rob Cooper, talks about the role of the Professional Services team throughout the customer journey; from pre-sales, through implementation, to go-live and support.A discussion between Esker’s Head of Marketing, Sam Townsend (ST), and Esker’s Professional…
Adapting to the “new normal” of supply chain disruptions, inflation and the predictions of economic slowdowns doesn’t have to be complicated. Read on for 5 tips to light up your AR performance.In the ever-changing landscape of business, characterised by disruptions like supply chain challenges,…
Sosennah Every, Advocacy Marketing Specialist at Esker, witnessed first-hand the paper-to-cardboard box process at Smurfit Kappa’s packaging factory in the Netherlands. The Esker team learned how Esker’s AI-powered touchless processing ensures Smurfit Kappa’s 72 hour delivery deadlines are met.Dan…
Connecting with customers: Customer Service teams must master the human element while meeting the expectations of their customer base. Read on to find out how automation enables this!Customer Service automation should not look like this…It should look like this!…What are the driving forces of…
Happy and engaged employees are more important than ever to their businesses! Read on to find out how S2P automation can enable this!As we continue in turbulent economic times, happy and engaged employees are more important than ever to their businesses, making those essential…
How are AI and RPA revolutionising order-to-cash automation? Read on to find out!As a keen amateur cyclist, I ride between 8-10,000 kilometres per year, so I can understand a little about what it must take to plan, prepare and participate in one of the most difficult challenges in the sporting…
Don’t automate a bad process! Learn about the importance of creating a complete and effective process for Accounts Payable BEFORE automation, to achieve AP PERFECTIONI like baking. I’ve been baking cakes for many years, and I know what works well and what doesn’t. For example, I know that if I…
Exciting news! Esker is expanding its Customer Service solution suite by adding a Salesforce integration!So whenever a customer order or enquiry is processed through Esker, a Salesforce case can be created automatically. Read more here!A critical component of success for today’s businesses is the…
At Esker, we already felt honoured to be named a Challenger in 2022’s first-ever Magic Quadrant™ for Integrated Invoice-to-Cash solutions. Now, we are all the more thrilled to make it into the Leader* quadrant for 2023! This puts us (again) in the unique position of being…
There’s more to business than the bottom line. That’s why Esker believes in equipping you with technology that creates positive-sum growth. What is it? Just a fancy way of saying that when your company succeeds, it never happens at the expense of any team, individual or enterprise in your business…
This Earth Day, it’s time to shift our focus to our beautiful planet, and Esker is doing just that. Yesterday, today and for the future.Earth Day was founded in 1970, and is an annual reminder to shift our focus to protecting the beautiful planet that we call home. It is a day to focus on…
Learn how Stelrad achieved fast and accurate Order Management with Esker’s AI-powered touchless processing. We shone the spotlight on Stelrad and created a video testimonial to celebrate its success.We couldn’t be happier with the video testimonial that we worked on with…
A new beginning for Novuna Business Cash Flow was automating their collections process with Esker Collections Management. As a result they have successfully boosted employee morale and client relationships.2023 is already in full swing with the weeks flying by, and small signs that…
Is your customer service department providing the excellent customer experience that your customers deserve? Is it possible for your team to provide this, or are processes still mainly manual? Read this blog to learn about augmenting customer service through the use…
In this blog, Ryan Stevens, Customer Experience Specialist at Esker, highlights the top 5 order management reports that could help to drive positive-sum growth in your organisation.Numbers don’t lie, and reporting can be a powerful tool to gauge a performance of a business…
Many accounts receivable and credit managers understand the advantages that Accounts Receivable (AR) automation has to offer. But it’s not as easy as simply selecting a provider and implementing a solution. Before an AR solution can hit the ground running, a critical hurdle must be…