Esker Blog
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Technology isn’t the destination — it’s part of the journey — one that modern executives must navigate with a clear focus on aligning innovation with strategic objectives. The journey of business transformation is about more than embracing the newest technologies and cutting-edge solutions; it’s…
In a 2024 Gartner study1, two-thirds of respondents indicated that customers are hesitant about AI being used in customer service operations. This presents a quagmire for businesses, as they increasingly look to AI to trim costs, obtain insights about business processes and stay up-to date with…
In times of great change and uncertainty, Accounts Receivable (AR) departments play an instrumental role in helping the business remain proactive, resilient and competitive. This blog aims to shed light on one crucial AR process — cash application — and provide a clearer understanding of how…
As AI continues to reshape the finance landscape in Asia, the Office of the CFO faces unique challenges across diverse technological ecosystems. From navigating data complexity to overcoming cultural differences, the key to success lies in seamlessly integrating AI into financial systems.Our…
Logos aren’t meant to last forever. The average lifespan of a logo is 10 to 15 years, and ours — excluding a color change — had remained unchanged since 2007. Over time, while our graphic style evolved, the logo stayed the same, creating inconsistencies in our brand identity. It was time for a…
As we begin 2025, businesses are looking for new ways to improve efficiency, reduce costs, and stay competitive in an ever-evolving market. One area that has seen tremendous growth and potential for improvement is order management. AI and automation are revolutionizing this space, helping companies…
In today’s fast-paced business environment, organisations are increasingly turning to automation to streamline operations and improve efficiency. One area where automation is making a significant impact is Accounts Payable (AP). By automating AP processes, businesses can reduce manual errors,…
In today’s fast-paced business environment, efficiency is no longer a luxury it’s a necessity. Financial operations, once bogged down by manual processes and human error, are now being transformed through the power of artificial intelligence (AI). As we enter 2025, AI-driven finance automation has…
Esker is thrilled to be included in a first-of-its-kind Digital World Class Matrix™ by The Hackett Group®, which analyzes and ranks 18 leading customer-to-cash (C2C) software providers on the processes of credit management, order management, and customer billing/electronic invoice presentment and…
In the fast-paced world of B2B commerce, maintaining operational efficiency and best-in-class customer service can significantly impact a company’s bottom line. This necessity has led businesses to closely monitor their order management processes using Key Performance Indicators (KPIs). Effective…
Tired of manual process of matching incoming payments? In today's fast-paced business environment, finance professionals need to optimise every process, especially cash application. This crucial function can be a major time drain and a source of errors if not handled efficiently. But fear not…
What is Accounts Payable in Accounting?Accounts payable (AP), often referred to as payables, is a critical function within any business. It involves managing and tracking the money your company owes to its suppliers and vendors for goods and services received. While it might seem like a behind-the-…
Corporate sustainability transcends mere compliance with corporate social responsibility metrics. It has evolved into a strategic imperative — one that directly impacts long-term value creation. Finance executives must recognise that sustainability isn’t just about mitigating risks; it also…
It has been said ad nauseum, but that doesn’t make it any less true: Customer service has never been more important. That’s why, every year, the Business Intelligence Group (BIG) announces its Excellence in Customer Service Awards — celebrating not only those who support their own customers but…- Have you noticed?There’s a new acronym showing up in the Finance and Procurement scene: S2P. Standing for “source-to-pay,” it’s not just a rebrand for procure-to-pay (P2P). Rather, it’s an expanded approach to managing and optimising the process of procuring goods and services by starting at the…
In today’s fast-paced business environment, managing collections efficiently is crucial for maintaining healthy cashflow and minimising manual workload. Collections management automation offers a solution by streamlining processes, reducing errors and accelerating payment cycles.…