Esker On Air S5 E6: Order Management KPIs Worth Measuring

In the fast-paced world of B2B commerce, maintaining operational efficiency and quality customer service can significantly impact a company's bottom line. In order to identify bottlenecks and make more proactive, data-driven decisions to enhance customer satisfaction and operational agility, it’s crucial to track the most impactful order management Key Performance Indicators (KPIs). But how do you know if you’re tracking the right metrics?

Tune into episode 6 of Esker on Air to hear host Scott Leahy and Esker Business Development Managers Graham Smith and Nick Carpenter discuss the eight order management KPIs every company looking to improve customer service and supply chain performance should be tracking. Hit play and learn how to up your order management game with the right data and AI-powered solutions.