Zimmer Biomet
CHALLENGES: DOUBLING DOWN ON ORDER MANAGEMENT
Two years after implementing Esker’s Order Management solution at Biomet, Bertorello, along with his team, had to face the challenge of a merger between the Zimmer and Biomet companies, resulting in a significant increase in order volumes. “At this moment, we simply have to double the amount of customer orders.” As doubling the human capacity was not an option, Zimmer Biomet started to rely more and more on Esker.
The team had the following requirements:
Claire Valencony Joins Esker’s Managing Board
Singapore, Malaysia and Hong Kong.
Scholastic Customer Story
Scholastic, an American multinational publishing, education and media company was facing challenges to effectively streamline and maintain internal business processes like accounts payable (AP). Looking to centralise accounting and achieve global efficiency, the company set up a Shared Services Centre (SSC) in Kuala Lumpur, Malaysia. At the same time, it decided to automate its AP process to simplify and standardise invoice management and gain visibility over its end-to-end process.
Luxasia Customer Story
As a rapidly growing company in the luxury beauty industry, Luxasia was looking to set up a Shared Services Centre (SSC) in Malaysia to centralise its accounting department and automate the processing of supplier invoices — initially for its headquarters in Singapore and then, in a second phase, for its subsidiaries across Asia. At the same time, Luxasia also began to rethink internal operations and move to automate additional processes, including purchase requisitions and expense claims.
Fujifilm Success Story
FASTER INVOICE PROCESSING FROM 9 WORKING DAYS TO 3
Fujifilm Business Innovation Corporation, a leading provider in offering smarter ways to work with document-related solutions and services, was manually processing an average of 32,500 invoices each month, making billing and invoice tracking tedious and time consuming.Sending out monthly invoices took up to nine working days. This translated into cash flow issues for the company, as changes in customers’ addresses were not always updated and invoices wrongly addressed, resulting in late payments.
LinPepCo Customer Story
IT'S A CHANGE THE COMPANY WILL BE REAPING THE BENEFITS OF FOR YEARS TO COME.
Building and sustaining a successful enterprise demands a keen understanding of when and how to address potential issues — turning what could be a critical weakness into a value-added strength. As a Pepsi-Cola franchisee with 25 years in the distribution business, LinPepCo had the intuition to make a change in their accounts receivable (AR) collections process.