Esker Blog
Bring out the best in your business
The reality of doing business is that, despite your best efforts, not every invoice you send out will get paid. That’s why companies set aside reserve funds to cover these bad debts. Although it’s a common practice, it’s a silent drain on your organization, reducing your reported income and locking…
Generative AI has radically transformed expectations for business innovation. However the large language models (LLMs) that form the foundation of GenAI have limitations: inaccurate outputs, unverifiable responses, outdated data and, in some cases, hallucinations. For CFOs and decision makers, this…
Ah, order fulfilment. That essential, yet easily overlooked process of receiving, managing and delivering customer orders. While its end goal will never change — ensuring the right order reaches the right customer at the right time — it’s how the fulfillment happens (and how much it now matters to…
Over half of Finance teams are planning to implement, piloting or already using AI.1 In addition, 73% percent of businesses already use or are plan to use AI and GenAI.2Did reading those stats make you feel guilty and stressed that your company’s lagging behind in AI adoption? Maybe they gave you a…
If you’re a U.S. company with offices in the European Union (EU) or that does business with EU companies, listen up. The EU’s Value-Added Tax in the Digital Age initiative (or ViDA) aims to achieve real-time or near real-time VAT reporting by 2030. As a result, EU countries are implementing e-…
Ah, order fulfilment. That essential, yet easily overlooked process of receiving, managing and delivering customer orders. While its end goal will never change — ensuring the right order reaches the right customer at the right time — it’s how the fulfillment happens (and how much it now matters to…
Ghosts, ghouls, and... growing inboxes? This Halloween, Esker hosted a frightfully fun (and frighteningly familiar) webinar: “5 Customer Service Horror Stories & How to Avoid Them.” Behind the spooky theme were five very real challenges B2B customer service, operations, and supply chain leaders…
For years, finance leaders have focused on resolving pain points — catching missed invoices, correcting reporting errors and managing manual processes. But today, the Office of the CFO has the opportunity to do more than fix what’s broken. With enterprise-wide visibility and deep data insight,…
No CFO wants to explain why revenue looks strong on paper but cash is stuck in limbo. Yet that’s often the reality when accounts receivable (AR) teams rely on outdated processes. Manual invoicing and scattered systems slow collections, tying up funds that could fuel growth.With cashflow performance…
Order entry might not be the flashiest function in your business, but it’s one of the most critical. For companies managing high volumes of orders across multiple channels, even a small inefficiency can lead to costly errors, missed SLAs and frustrated customers. In fact, nearly 80% of B2B buyers…
Perched at the intersection of spend, supply and strategy, procurement is so much more than just a tool to keep costs low. It directly influences how money is spent, maintains a robust supplier base and ensures compliance with internal policies and ESG goals. Yet many organizations aren’t…
Every day of delay in receiving usable cash impacts your company’s ability to operate with confidence. In accounts receivable (AR), that delay — known as float time — is the gap between when your customer initiates payment and when those funds actually become available to you.Float can take many…
The rapid emergence of artificial intelligence (AI) has put today’s Office of the CFO in a uniquely challenging position. On one hand, AI represents a proven and powerful tool capable of generating greater speed, efficiency, insight and connectivity across the enterprise. But it also…
Manual, paper-based accounts payable processes aren’t only slow and laborious — they’re riddled with fraud risks and the potential for costly mistakes. These very real issues need real solutions that not only remove the pain points impacting your AP function, but position your team as a strategic…
It doesn’t matter if you’re a hospital system, a chain of restaurants, a manufacturer or a multi-national corporation — accounts payable (AP) processes that are either partially or fully dependent on paper are a giant ball and chain hobbling your efficiency, profitability and — let’s be honest —…- When long-overdue invoices from B2B customers turn into bad debts, the consequences extend far beyond the accounts receivable (AR) department. Bad debts drain working capital, disrupt financial planning and threaten the long-term health of the business.For Finance leaders, bad debt isn’t just a…