Esker Blog
Bring out the best in your business
Order entry might not be the flashiest function in your business, but it’s one of the most critical. For companies managing high volumes of orders across multiple channels, even a small inefficiency can lead to costly errors, missed SLAs and frustrated customers. In fact, nearly 80% of B2B buyers...
Perched at the intersection of spend, supply and strategy, procurement is so much more than just a tool to keep costs low. It directly influences how money is spent, maintains a robust supplier base and ensures compliance with internal policies and ESG goals. Yet many organizations aren’t taking...
Every day of delay in receiving usable cash impacts your company’s ability to operate with confidence. In accounts receivable (AR), that delay — known as float time — is the gap between when your customer initiates payment and when those funds actually become available to you. Float can take many...
The rapid emergence of artificial intelligence (AI) has put today’s Office of the CFO in a uniquely challenging position. On one hand, AI represents a proven and powerful tool capable of generating greater speed, efficiency, insight and connectivity across the enterprise. But it also comes with...
Manual, paper-based accounts payable processes aren’t only slow and laborious — they’re riddled with fraud risks and the potential for costly mistakes. These very real issues need real solutions that not only remove the pain points impacting your AP function, but position your team as a strategic...
It doesn’t matter if you’re a hospital system, a chain of restaurants, a manufacturer or a multi-national corporation — accounts payable (AP) processes that are either partially or fully dependent on paper are a giant ball and chain hobbling your efficiency, profitability and — let’s be honest —...
When long-overdue invoices from B2B customers turn into bad debts, the consequences extend far beyond the accounts receivable (AR) department. Bad debts drain working capital, disrupt financial planning and threaten the long-term health of the business. For Finance leaders, bad debt isn’t just a...
Few things kill the mood in accounts receivable (AR) quite like a claim or deduction notification. They’re slow. They’re messy. And once one starts, you know your team’s about to lose hours digging through documents, pinging colleagues for updates and praying the customer hasn’t already called to...
The cost of capital is no longer just a technical variable in financial models: It has become a strategic compass for the modern CFO. In a context where 82% of CFOs have seen their role expand well beyond the confines of the Finance department, understanding and optimizing WACC (Weighted Average...
If you’ve spent any time in procurement circles lately, you’ve probably heard the terms robotic process automation (RPA) and artificial intelligence (AI) thrown around like they’re interchangeable. Spoiler: They’re not. Understanding how they differ, and more importantly how they work together, is...
Customer expectations are evolving fast — and today’s B2B Customer Service teams are expected to keep up. That means fewer delays, fewer errors and faster responses across every order. But how do you measure progress and prioritize improvements? The answer lies in order management benchmarks — a...
“Customer service” probably isn’t the first thing that comes to mind when you think of the Office of the CFO. But if you consider how much it impacts cashflow, dispute resolution and customer retention, it seems crazy NOT to give the Customer Service team a seat at the finance table. However,...
Roadblocks and bottlenecks in your accounts receivable (AR) process aren’t just operational headaches, they’re strategic risks. Every delayed payment and resource-draining collection effort hurts your company’s cashflow, customer relationships and financial health. You can either keep ignoring...
In a world where increasing EBITDA (Earnings Before Interest, Taxes, Depreciation and Amortization) usually means cuts, hiring freezes and supplier reviews, the most astute CFOs are recalibrating their strategy. Instead of focusing on doing more with less, it’s about understanding where you’re...
The responsibilities of modern accounts payable (AP) and accounts receivable (AR) managers go way beyond overseeing data entry and payment processing. As the keepers of cashflow and a company’s real-time financial performance, these roles are finally being recognized as critical components of the...
Getting back into the swing of things after the slow days of summer is never easy. Aside from catching up on emails, it’s also time to look at the coming quarters and plan accordingly. This all in addition to the usual pressures of improving working capital without expanding headcount or...
Subscribe to new posts