About True Alliance
Established in 1982, True Alliance is a privately owned Australian retailer, distributor, licensee and Shared Services provider for premium accessories, fashion, sports and outdoor brands across Australia and New Zealand. Headquartered in Sydney, the company has more than 675 employees and uses SAP.
Key takeaways
90% reduction
Remittance processing time through automation
15 minutes or less
Time to clear a complex remittance that previously took three to four hours
1,000+ clients
Managed with less manual work and better visibility into customer balances
Read True Alliance customer story
True Alliance Case study summary
True Alliance needed to modernize manual collections and cash application processes while managing more than 1,000 clients and a heavy month-end workload. With Esker Collections Management and Esker Cash Application, the company centralized customer information, automated payment allocation and improved visibility across Finance, operations and customers. The result was a 90% reduction in remittance processing time and more scalable accounts receivable operations.