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NederlandsThe AI Playbook for High-Performance Accounts Receivable
What’s in the playbook?
Explore how AI-powered automation is reshaping modern Accounts Receivable and helping teams work smarter, not harder. This practical guide breaks down the technologies, use cases and real-world impact of AI in AR.
Digital Transformation for Customer Service: 14 Practical Ways AI Improves B2B Operations
It’s like fumbling the football a yard from the end zone. As a business, you work so hard to brand yourself well, get the sale, and make the onboarding process easy, only to drop the ball when it comes to providing ongoing customer service.
Aurélien Coq
Aurélien Coq is Customer Service Product Manager at Esker, bringing 20 years of business and technology experience to B2B customer service. He designs intelligent solutions that automate repetitive tasks across Order-to-Cash, helping teams focus on higher-value work. His articles cover customer experience, collaboration, automation, and practical ways to improve service operations.
More Capacity, Less Manual Work — 7 Practical Ways AI in Source to Pay Is Transforming Results
For Procurement and Finance teams, the real question isn't whether AI is coming — it's where can it deliver meaningful business value today? The organizations seeing the best results aren't experimenting with AI for the sake of innovation. Instead, they're applying AI Smart Source-to-Pay Technology to the repetitive, manual work that slows down operations every day.
The result? More capacity, less manual work and greater control through comprehensive Source-to-Pay Automation.
Maud Berger
Maud Berger is Accounts Receivable Product Manager at Esker, with nearly 15 years of experience in AR. She helps shape Esker’s AR solution suite and writes about cash flow optimization, DSO, working capital, and finance operations. Working closely with R&D, sales, and marketing teams across regions, Maud brings a practical product perspective to revenue performance and customer outcomes.
Catherine Dupuy-Holdich
Catherine Dupuy-Holdich is Source-to-Pay Product Manager at Esker, where she leads product strategy and development for Esker’s S2P solutions. With 20 years of expertise in procurement automation, spend management, and supplier performance, she writes about how finance and procurement teams can modernize processes, align stakeholders, and turn source-to-pay transformation into measurable business value.
Brussels Airlines Customer Success Story
About Brussels Airlines
Brussels Airlines is a Belgian airline and key member of Lufthansa Group, based at Brussels Airport. Established in 2006, it serves 8.4 million passengers yearly with 3,500 employees and uses SAP ERP to support procurement and accounts payable processes.
Key takeaways
93%
Invoice posting automation consistency achieved with Esker