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Digital World Class® Order Management Performance: The Hackett Group’s 2024 Matrix Report

Join Bryan Degraw (Associate Principal, The Hackett Group®) and Diana Eagen (Director of Sales, Order-to-Cash) to discuss results from The Hackett Group’s 2024 Digital World Class Matrix™ report.

May 23, 2024 60 Minutes

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What you'll learn?

Specifically, you’ll discover insights into Esker’s placement as one of only two software providers (out of 18 total) with Digital World Class® status in the Order Management matrix thanks to its ability to consistently demonstrate excellence in:

Simplifying multichannel order capture

Enhancing order data accuracy using machine learning

Offering advanced dashboards & analytics

About the hosts

Bryan DeGraw

Associate Principal, The Hackett Group

In leading the Customer-to-Cash Process Advisory Program, Bryan provides insight and guidance focused on leveraging best practices to improve process effectiveness and efficiency

Diana Eagen

Director of Sales for Order-to-Cash, Esker

For 25 years, Diana’s expertise has been providing software solutions that compliment an organizations current Customer Service, Finance, and IT departments while improving their productivity, efficiency, and environmental impact

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