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NederlandsAligning People, Process & Technology to Optimize Customer Service Performance
Ever experienced bad customer service? You don’t forget it, and it’s the last thing you want your business to be remembered for. One of the main culprits behind poor customer service are inefficient order management processes, caused by misaligned People, Process and Technology (PPT). And for businesses with customer service departments that are still heavily tied to archaic, manual procedures, overcoming these pain points has proven to be incredibly difficult.
VotingRights0320
VotingRights0220
IIMAK Automates Order Management and Accounts Payable Processes with Esker
MIDDLETON, Wis. — April 7, 2020 — Esker, a worldwide leader in AI-driven process automation solutions and pioneer in cloud computing, today announced that IIMAK, a global developer and manufacturer of printing and imaging consumables for automatic identification, packaging and graphics, chose Esker to automate its order management and accounts payable (AP) processes.
How to Combine AI & RPA When Digitally Transforming Your P2P Process
By utilizing artificial intelligence (AI) and robotic process automation (RPA), organizations are experiencing benefits they can take straight to the bank. But before you can have your own digital metamorphosis, it is important to understand what these technologies are, what they are not and more importantly, how they add value to your P2P cycle.
Join this webinar with Marko Beric, Business Development Manager at Esker, to learn about the latest AI and RPA technologies and how they should be used together to add value to your P2P cycle.
Order-to-Cash Excellence: Why Automation Should Be on Every Distributor's To-Do List
Conventional order-to-cash (O2C) practices are inherently expensive, inefficient and, ultimately, ill-suited for the modern enterprise. Not exactly a winning formula for distributors looking for a competitive edge. Fortunately, the era of digital transformation has opened many companies’ eyes to the end-to-end benefits of an automated O2C solution — particularly in the distribution industry.
