Join us for our new series of Customer Spotlight podcasts!
In this podcast we celebrate the results achieved by Stelrad, since implementing Esker Order Management; part of Esker's Customer Service suite of solutions. Stelrad has been the UK’s number one radiator manufacturer since 1936. The radiators are made at its factory in South Yorkshire on three manufacturing lines, operating daily. Stelrad produces over 2.5 million radiators for homes and industry each year, serving the UK and Ireland.
Learn how Stelrad achieved:
- 64% of orders now processed as touchless
- Reduced average order entry time from hours to 55 seconds per order
- Increased employee motivation
- Decreased errors and complaints
- Improved customer relationships
About Esker
Esker, the leading AI Automation Suite for the Office of the CFO, offers Source-to-Pay and Order-to-Cash solutions built to optimize working capital and cashflow, enhance decision-making, and drive smarter growth strategies. Offering 40+ years of industry knowledge, Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.