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Faster Responses, Happier Customers: An Esker Customer Inquiry Management Demo

Did you know more than 3 in 4 CSRs struggle with speed vs. quality when resolving customer issues?* Avoiding such errors and inefficiencies that impact customer relationships and business outcomes can be hard to avoid — especially when working out of a shared inbox. That’s why there’s Esker Customer Inquiry Management. In this demo, you’ll see how GenAI technology is used to help CSRs provide answers to customers in a single click, freeing them up to deliver a better CX.

How Ariston Group Transformed B2B Customer Experience with AI, Automation

Join us to discover how Ariston Group revolutionized their B2B customer experience by integrating intelligent automation into their SAP® environment. From AI-powered order recognition to proactive issue detection and agent-assist tools, you’ll see how Ariston is setting a new standard in operational efficiency and CX

10 Ways to Manage DSO and Improve Cash Flow in a Volatile World

Discover how companies are leveraging technology to minimize bad debt leveraging intelligent risk analysis, deliver predictability to collections forecasting to empower better working capital management, and remove the headaches of cash application. We will share specific advice for companies to leverage in managing working capital and optimizing cash flows while mitigating risk exposures in the midst of any business conditions.

How a Shared Services Team Automated AR — and Won Big

The shared services department at Catalina Marketing Corporation was struggling to deliver invoices, collect payments and get accurate reporting using manual, labor-intensive processes. But when they implemented AI-powered automation, all that changed. In this webinar, special guest Bilyana Gavrilova, Senior Director, Shared Services at Catalina will discuss her team’s experience moving from manual to automated collections and invoice delivery.

CPA - The ONE Conference

Join accounting colleagues from across the country in Ottawa for three exciting days as CPA Canada brings together The ONE and Public Sector Conference uniting two essential events into ONE unmissable experience.

Faster Cash, Lower DSO: 6 Ways AI Automation Positively Transforms AR

Maintaining an efficient AR process and low DSO is crucial to a company’s cashflow and financial health — particularly in times of economic uncertainty. Unfortunately, many AR teams remain attached to manual practices that are costing them cash and competitive advantages. Join Esker’s Zac Molnar for an in-depth discussion on the benefits of AI-powered automation and six practical strategies for improving cashflow and reducing DSO._

See Esker Claims Management in Action

When it comes to managing customer claims, there’s no such thing as a “routine” task — every interaction has the potential to impact your team’s efficiency, your customers’ satisfaction and your company’s profitability. Fortunately, Esker Claims Management helps you bring speed, precision and visibility to every logistics and financial claim processed. In this 14-minute demo recording, Esker’s Shahayra Majumder highlights how Esker’s AI-driven data capture and automated workflow capabilities empower B2B Customer Service teams

 

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