Optimizing Customer Service

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What’s in the report?

Customer service interactions provide customer service representatives (CSRs) with an opportunity to transform wary, skeptical or dissatisfied customers into committed brand promoters. Handling these interactions with excellence requires an effective frontline response that puts customers’ needs above all else — and technology that makes it all possible.

Want to improve global AR performance?

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What’s in the ebook?

Creating a highly efficient and effective AR process requires an alignment of all the parties involved. That’s why getting instant access to the most relevant KPIs is so invaluable. In this eBook, you’ll discover which figures and data are the most relevant for to track and share within your organization to help you:

Mandatory B2B E-Invoicing in France

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What's in the ebook?

France’s B2B e-invoicing reform is fast approaching, and compliance will soon be mandatory for all domestic B2B transactions. Starting September 1, 2026, large and mid-sized companies must issue electronic invoices, with small and medium enterprises following in 2027. Fail to comply and you could face financial penalties.

Rethinking Receivables | Esker

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What’s in the white paper?

To support smarter growth strategies, finance leaders must aim to optimize AR processes within the invoice-to-cash cycle that impact company cashflow, operating capital and customer relationships. This 14-page white paper explores how AI-driven automation solutions facilitate this transformation in mindset by:

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