In today’s fast-paced business environment, efficiency is no longer a luxury it’s a necessity. Financial operations, once bogged down by manual processes and human error, are now being transformed through the power of artificial intelligence (AI).…

Technology isn’t the destination — it’s part of the journey — one that modern executives must navigate with a clear focus on aligning innovation with strategic objectives. The journey of business transformation is about more than embracing the…

Corporate sustainability transcends mere compliance with corporate social responsibility metrics. It has evolved into a strategic imperative — one that directly impacts long-term value creation. Finance executives must recognise that sustainability…

In the dynamic landscape of Procurement, where efficiency and cost-effectiveness reign supreme, the emergence of eSourcing has transformed the way businesses manage their sourcing processes. In this comprehensive guide, we delve into what…

Country updatesEUROPEBELGIUM – Adopted by the parliament in early 2024, B2B e-invoicing mandate has been postponed from July 1, 2024 to January 1, 2026. Additional information is expected in the coming months.E-invoicing system: PEPPOLDeadline:…

Applicable starting January 1, 2025, for the 2024 Financial Year, the Corporate Sustainability Reporting Directive (CSRD) sets new standards and requirements for non-financial reporting. This European Union directive upon the EU’s Green Pact - a…

In the realm of business operations, staying abreast of regulatory requirements is paramount. In Singapore, the implementation of GST InvoiceNow by the Inland Revenue Authority (IRAS) represents a significant milestone in the digitisation of…

​New day, new challengesWhile some things always stay the same, for better or for worse, other things keep changing (also for better or for worse). If you’re the CFO or financial head of a business, you are in a prime position to influence how…

Here’s a little secret: I’m a big fan of those year-in-review shows that pop up everywhere in December. Usually, I watch it with friends or family and repeatedly say things like: “That was only this year??” or “Oh, they got married?” It’s a…

Remember when Customer Service was about actually serving customers?Hyperbole aside, today’s B2B Customer Service Representatives (CSRs) are trying their best to be everything their organizations need them to be — problem solvers,…