What will you learn?
Shared inboxes play a key role in B2B Customer Service departments, yet they frequently become hotbeds of errors and inefficiency that impact customer relationships and business outcomes. Esker Customer Enquiry Management offers a game-changing solution.
In this 15-minute recorded demo, you’ll see how our GenAI technology — specifically, Retrieval-Augmented Generation (RAG) — can help CSRs provide answers to customers in a single click, freeing them up to deliver a better CX. Listen in to learn more about:
How emails get into Esker’s solution & empower CSRs with dashboards, KPIs and reporting tools
The use of GenAI tools to easily address common pain-point scenarios within shared inbox environments
Customer stories that showcase real-world application of the solution and the benefits achieved
Plug & play: Esker works with any ERP or multi-ERP enviorment
