Why watch this solution demo?
Shared inboxes play a key role in B2B Customer Service departments, yet they frequently become hotbeds of errors and inefficiency that impact customer relationships and business outcomes. Esker Customer Inquiry Management offers a game-changing solution.
In this 12-minute recorded demo, you’ll see how our GenAI technology — specifically, Retrieval-Augmented Generation (RAG) — can help CSRs provide answers to customers in a single click, freeing them up to deliver a better CX. Listen in to learn more about:
How emails get into Esker’s solution & empower CSRs with dashboards, KPIs and reporting tools
The use of GenAI tools to easily addresses common pain-point scenarios within shared inbox environments
Customer stories that showcase real-world application of the solution and the benefits achieved
About the host
Bethany McElroy
Sales Engineer, Esker
Bethany is a Sales Engineer, a role that revolves around showcasing Esker’s offerings to prospective clients looking to automate their current processes.
Plug & play: Esker works with any ERP or multi-ERP enviorment
