Title
Esker On Air S4 E5: Human & Artificial Intelligence: Finding the Right Balance
Odd as it may seem, we’re now working in a blended workforce — one where humans and intelligent machines must mix and mingle in order to put an enterprise on the most efficient path to success. However, finding the right balance between AI-driven automation and the need for nuanced human interaction is hard to achieve.
In this episode of Esker On Air, discover trends best practices for leveraging AI within your Customer Service department without losing the human touch.
Author Bio
Esker
Esker, the leading AI Automation Suite for the Office of the CFO, offers Source-to-Pay and Order-to-Cash solutions built to optimize working capital and cashflow, enhance decision-making, and drive smarter growth strategies. Offering 40+ years of industry knowledge, Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.
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