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SHARE INFORMATION 

SHARE INFORMATION

  • Centralized information & real-time data: fluidity in data flowing all through AR solutions: data is instantaneously available in the suite (e.g. P2P, online payment, allocated payment, invoice delivery status etc)
  • Customer Management: a 360° view on customers situation:
    • Credit KPIs: Credit limit, Risk exposure, Risk category, etc
    • Business situation: blocked & undelivered orders, invoices, pending claims, etc
    • Documents: Purchase orders, Invoices, Remittances, Credit applications, contracts, etc)
  • unlimited user access (& shareable reports?): All our solutions are based on unlimited user access so anyone involved in the I2C process can access data anytime and get the visibility they need

RESOLVE AR ISSUES FASTER

RESOLVE AR ISSUES FASTER

  • Internal conversations : start a conversation with one or several co-workers from any process (e.g. credit review, allocation form, claim approval, etc) to clarify a situation
  • External conversations: interact quickly with the customer to clarify an allocation, request a claim supporting document or request a payment.
  • Task & Dispute management: Create and assign task from disputed invoices to accelerate the dispute resolution process → animated video
  • Cross-solutions business scenario: easily address most common business scenario to accelerate resolution like creating a claim from a short payment, request a collection call to release a block order, etc
  • Automated approval workflows: create workflows rules to secure your decisions and automate the approval process when necessary (credit reviews, deductions validation, etc), as per your credit policy

CONNECT AR TO YOUR BUSINESS ENVIRONMENT

CONNECT AR TO YOUR BUSINESS ENVIRONMENT

  • Esker Connectivity Suite integrate with any ERP or business application → Link to page if any
  • Connections to customers & AP Portals Esker supports 100+ connections with the most common AP portals (Coupa, Ariba, etc) as well as customers portals to post invoices and retrieve AR information
  • Customer portal: Esker AR solution is equipped with a Customer and payment portal to facilitate customers relationships. Your customers can retrieve/download their invoices, account statement in full autonomy and even pay online in 40+ countries WW.
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