Shared Services & Outsourcing Week (SSOW) is the leading global conference for shared services and global business services leaders. Bringing together 1,200+ senior SSO and GBS professionals, the four-day event focuses on strategies, technologies, and best practices across automation, AI, operating model transformation, and skills development. Attendees learn directly from peers across industries to benchmark performance, share insights, and drive measurable business value.

CCSMG hosts an annual customer service conference designed to educate, connect, and advance customer service professionals. The event provides a supportive networking and learning environment and features three dedicated educational tracks, offering practical insights, professional development, and peer-driven learning for leaders and practitioners across the customer service field.

Business leaders and decision-makers at this flagship event series focus on SAP’s strategic vision, latest innovations, and real-world applications of its industry-leading solutions.

Join us at The World’s Most Important Gathering of CFOs and Senior Finance Executives™ to tackle priorities including managing risk, improving efficiency, and driving profitability and future growth in a volatile and uncertain environment.