Esker and DataBank Partner to Drive Digital Transformation Through P2P & O2C Automation

Leading business process solution provider expands offering with Esker’s Procure-to-Pay and Order-to-Cash solutions 

MIDDLETON, Wis. — December 8, 2020 — Esker, a worldwide leader in AI-driven process automation solutions and pioneer in cloud computing, and DataBank, North America's leading business processing provider, today announced a strategic partnership to offer Esker’s Procure-to-Pay (P2P) and Order-to-Cash (O2C) solutions to support the acceleration of digital transformation. 

With existing capabilities to digitize, extract, and index data from digital and physical documents, DataBank was looking for a partner that could help further automate the accounts payable (AP) process. Esker's AI and machine learning capabilities complement DataBank's business processing automation portfolio, providing DataBank a comprehensive end-to-end solution to deploy with customers. Through this partnership, DataBank will implement and support Esker's entire P2P and O2C suite by leveraging DataBank’s professional services teams, business process automation (BPA) operation centers and Esker's suite of solutions. By joining forces, the providers will empower customers to improve their end-to-end cash conversion cycles.

With Esker and DataBank's collaboration, end-users will have the ability to leverage technology to accurately and efficiently process and validate data across the entire cash conversion cycle, allowing them to quickly scale, gain greater process visibility and improve cash flow.

"Our partnership with Esker allows us to tell our end-users that we now have a true turnkey solution to drive significant impact for their businesses," said Chad VanNorman, COO at DataBank. "With holistic and easily deployable capabilities from Esker’s machine learning technology, we’re positioned to deliver unprecedented accuracy out-of-the-box and process invoices faster than ever before—giving our customers the ability to streamline costs and ultimately, drive value."

Esker's cloud-based architecture collects semi-structured data from documents, then validates, approves and seamlessly integrates with an ERP or other system. This technology helps DataBank expand its reach by enabling the provider to capture data at any of its service centers and feed it directly into Esker's cloud-based platform, ensuring secure, complete solutions for customers. This data is also available from anywhere—which is crucial for a largely remote workforce. 

“In times like today, when so many are working from home and increasingly embracing digital transformation, the ability to double and triple team output made this a sound opportunity for DataBank and Esker—with clear customer benefits,” noted VanNorman. “A year ago, many enterprises saw digital transformation on the horizon, but it quickly became an immediate need when the pandemic took hold. Technology will always change, but our customers rely on us to drive their operational success and keep their businesses moving forward in this new marketplace, which is exactly what this partnership provides.” 

DataBank has already launched Esker’s Accounts Payable solution to all stakeholders and is set to roll out the rest of its P2P solution and the full O2C solution soon. 

“Both Esker and DataBank see ourselves as ‘customer obsessed,’ which made us a natural fit as partners,” said Steve Smith, U.S. chief operating officer, at Esker. “As the march toward digital transformation continues at a breakneck pace, this partnership highlights the importance of finding highly collaborative partners that help you knock down barriers, alleviate pain points, drive progress toward your collective goals and maintain the absolute highest standards of customer support with an innovation-first approach.” 

DataBank will host a webinar with Esker on December 15th at 12 p.m. ET, discussing the information lifecycle and how to digitize and ingest invoices using AI-based software. To register, please visit

About DataBank

DataBank, a Kyocera Group Company, is North America’s leading end-to-end business process solution provider. DataBank offers award-winning solutions that help simplify organizations’ business processes. Some of these solutions include document scanning, data capture solutions, enterprise content management software, business process outsourcing, staff augmentation, and workflow design and implementation. These highly configurable, a la carte solutions can be out-of-the-box for hassle-free deployment, customized to address unique business needs, or completely managed by DataBank’s team of experts, allowing you to focus on your core business.

About Esker

Esker is a worldwide leader in AI-driven process automation software, helping financial and customer service departments digitally transform their procure-to-pay (P2P) and order-to-cash (O2C) cycles. Used by more than 6,000 companies worldwide, Esker’s solutions incorporate technologies like artificial intelligence (AI) to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and internally. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin. For more information on Esker and its solutions, visit Follow Esker on Twitter @EskerInc and join the conversation on the Esker blog at