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Best Accounts Receivable Software: Top Tools Compared

9 min read
Copywriter

What is the best accounts receivable automation software?

That's the ultimate question, isn't it? Here's the thing: There is no "best" AR software. There's only the best AR software for you. To help you determine which solution is right for your unique situation, here's a comparison of six of the top B2B accounts receivable automation platforms.

Esker

Founded in 1985, Esker has 15 locations worldwide with corporate headquarters in Lyon, France and U.S. headquarters in Middleton, WI. It primarily serves the life sciences, chemical, luxury goods, food and beverage, manufacturing, and electronics industries.

Key accounts receivable software functionality

From credit management, customer invoicing, and payment to cash application, deductions, and collections management, Esker automates and connects each step of the invoice-to-cash (I2C) process.

  • Secure customer onboarding
  • Credit application monitoring, review, and validation against specific credit policies
  • Credit approval, credit risk monitoring, and financial statement analysis
  • Automated invoice delivery via postal mail, fax, email, EDI, or portal in compliance with regulations in 60+ countries
  • Real-time visibility into invoice delivery status
  • Customer payment portal offering payment scheduling, autopay, and discount management in over 40 countries and 135 currencies
  • Remittance management and payment auto-matching
  • Receives, centralizes, and verifies claims and deductions requests
  • Automated payment reminders
  • Self-service customer collections portal for accessing invoices, statements, account history, and payment options
  • Esker Anywhere™ mobile application
  • Customizable dashboards and reporting

AI capabilities

Esker Synergy AI assists accounts receivable teams by: 

  • Triaging and routing incoming emails to identify remittance advices
  • Extracting data from remittance advices, payment files, debit notes, credit requests, etc.
  • Matching payments to invoices when remittance data is missing
  • Providing intelligent suggestions for managing exceptions and mismatched items
  • Categorizing claims by type and associating them with the corresponding customer or invoice
  • Forecasting when payments will likely arrive based on previous invoices, payments history, and other customer data
  • Analyzing customer context and late payment risk to prioritize collections actions
  • Suggesting responses to customer inquiries and summarizing lengthy conversation threads

In addition, Esker Synergy Agent assists users within the solution by helping them navigate features, access relevant documentation, and generate reports or graphs.

ERP integration

Esker offers pre-built integrations to most major ERPs and CRM systems. It's also compatible with any ERP using REST APIs or file-based exchanges. In addition, Esker integrates with a variety of tools and providers related to accounts receivable processes, including:

  • Altares, Dun & Bradstreet, CreditRiskMonitor, Ellisphere, and Experian for credit management
  • Stripe, Wind River Financial, Jack Henry & Associates, and Boost Intercept for payments

Implementation & support

Implementation times vary based on the customer's existing environment and needs. Once implementation occurs, customers are assigned a dedicated customer advocate during the first 90 days of use. The customer advocate provides:

  • Post-transition check-in calls every two weeks for the first three months
  • Custom report assistance
  • Custom view and dashboard assistance
  • Assistance connecting customers to additional training

After the first 90 days, customers can opt for one of three levels of ongoing support.

  • Standard: access to online Esker resources, support knowledge base, documentation, and training
  • Silver: dedicated customer advocate, custom report assistance, view and dashboard assistance, business reviews, and process improvement analysis
  • Gold: all silver-level features plus operational metrics, customer workshop with advocate, and two free passes to the Esker All Access Conference

Overall platform

Esker offers a complete suite of AI automation finance solutions covering:

  • Source-to-pay (S2P)
    • Sourcing
    • Supplier management
    • Contract management
    • Procurement
    • Accounts payable
    • Expense management
    • Payment and supply chain financing
  • Order-to-cash (O2C)
    • Credit management
    • Customer inquiry management
    • Order management
    • Invoice delivery
    • Payment processing
    • Cash application
    • Claims and deductions
    • Collections management

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Billtrust

Founded in 2001, Billtrust has U.S. offices in California, New Jersey, and Tennessee, and international offices in India and Poland. It serves the manufacturing, distribution, equipment and heavy machinery, transportation and logistics, business services, retail, and medical and healthcare industries.

Key accounts receivable software functionality

  • Automated multi-channel invoice delivery
  • Real-time invoice delivery success reports
  • Accepts every major payment method
  • Straight-through invoice processing
  • Remittance data extraction and payment auto-matching

AI capabilities

Billtrust Insights360 is an embedded layer of AI intelligence across the platform's product offering that:

  • Tracks payment likelihood and detects payment anomalies
  • Provides alerts on possible fraud and risk
  • Handles credit decisioning, including application approvals or rejections and credit limit increases or decreases
  • Flags high-risk accounts for review
  • Prioritizes which customers to contact based on payment behavior, credit utilization, delinquency, and outstanding balance amount
  • Recommends the best timing and channel for collections outreach
  • Enables VOIP calling with AI-driven transcription, call preparation, and task creation

ERP integration

Billtrust offers connectors to more than 40 ERP systems and financial institutions (including SAP ECC and SAP S/4HANA) as well as more than 260 accounts payable portals. 

Implementation & support

Billtrust's help center includes step-by-step instructions, troubleshooting help, and an AI-powered virtual assistant that helps find answers or create a case for the support team — no login required. Their support portal allows customers with login access to submit new support cases, manage or escalate open cases, and access the latest release information.

Overall platform

The Billtrust platform is made up of its Cash Engine (invoicing and payments) and Cash Accelerator (credit, collections, cash application) offerings that can be purchased individually or together.

SAP

Founded in 1972, SAP is the global standard of ERP software. With offices in 130 countries, SAP serves a wide variety of industries, including construction and real estate, telecommunications, defense and security, government, agribusiness, retail, manufacturing, financial services, and energy and natural resources.

Key accounts receivable software functionality of S/4HANA Cloud

  • Customer credit, collections, and dispute management
  • Online customer billing and payments via direct debit, credit card, peer-to-peer, and other customer-centric methods (with the SAP digital payments add-on)
  • Customer credit risk assessment and monitoring, including automated customer scoring and limit determination
  • Real-time credit evaluation and credit checks of sales documents (with the SAP S/4HANA Cloud solution for credit integration)
  • Credit limit processing and blocked order releases
  • Automated cash application and reconciliation
  • Embedded 360-degree, live analytics dashboards

AI capabilities

SAP's Accounts Receivable Assistant helps teams by:

  • Focusing collections agents on the most critical accounts
  • Providing account background information
  • Surfacing next-best-action recommendations
  • Preparing and sending out customer communication
  • Creating disputes from customer communications
  • Displaying overdue items, balances, dispute cases, promises to pay, resubmissions, and contact history in one place

ERP integration

SAP credit management connects to existing internal SAP systems as well as external information providers. Data is exchanged via XML interfaces, meaning it can connect to both SAP and non-SAP systems.

Implementation & support

SAP provides product-specific implementation packages for go-live and continuous improvement. Delivered by SAP experts, these offerings give teams hands-on guidance to adopt the software and achieve results.

SAP also offers three ongoing support plans.

  • Foundational success plan: onboarding resources, self-service training content, software support, and security services
  • Advanced success plan: everything in the foundational plan plus innovation and adoption guidance, and AI-driven quality and process guidance
  • Max success plan: everything in the advanced plan plus a dedicated success plan manager, premium support response SLAs, transformation advisory services, and tailored AI use case adoption services

Overall platform

The SAP ecosystem contains a wide range of financial transaction tools, including invoice management, payments, accounts receivable, accounts payable, accounting, travel management, and more.

Sidetrade

Founded in 2000, Sidetrade has offices in North America, Europe, and Asia-Pacific, and serves enterprise customers in 85 countries. It focuses on the construction and mining, consumer packaged goods, financial services, information and communication technology, life sciences, manufacturing, retail, professional services, transport and logistics, and utilities and environmental industries. 

Key accounts receivable software functionality

Sidetrade offers a platform of eight modular order-to-cash tools: credit risk management, e-invoicing, collections, invoice dispute management, cash application, deductions management, analytics, and a customer self-service portal. These solutions:

  • Automate credit risk assessments
  • Help control and monitor credit insurance
  • Provide decision support for order releases
  • Automate e-invoicing
  • Reconcile orders and invoices
  • Prioritize, segment, and execute next-best-action activities for collections
  • Orchestrate multi-channel customer engagement
  • Centralize dispute capture and resolution
  • Track dispute case lifecycles
  • Enable zero-touch payment posting
  • Deliver cash performance and forecasting intelligence
  • Give customers direct access to statements, invoices, dispute submission, and payment options

AI capabilities

Sidetrade software includes two types of AI agents: Aimee agents and customer agents.

Aimee agents are ready-to-deploy AI agents that execute actions autonomously within existing workflows across the O2C lifecycle while remaining governed by business rules and human oversight. Key actions these AI agents take include:

  • Data summaries
  • Auto-generated, optimized responses
  • Autonomous outbound calling
  • Instant financial reporting
  • Escalation and governance
  • Multilingual execution

Customer agents are custom agents users can build and deploy so they are tailored to any enterprise process, policy, or workflow. Customers can build and modify agents independently — no custom code required.

In addition, Aimee IQ is a conversational interface for users to interact with Sidetrade software. Using Aimee IQ, users can ask a question, get an insight, and trigger an action through a single interface. 

ERP integration

Sidetrade software connects with existing ERP, CRM, billing, banking, and communication systems through their core platform. 

Implementation & support 

Sidetrade delivers an average of 5000 training hours per year in six languages. It also offers certification tracks for administrators, credit managers, and collectors. 

Overall platform

Sidetrade offers a modular suite of O2C tools, including e-ordering and e-invoicing, collections, dispute management, cash application, deductions and claims, analytics, and a self-service accounts receivable customer portal.

Versapay

Founded in 2006, Versapay has offices in Atlanta, GA, and Miami, FL, with employees across the U.S. and Canada. It primarily serves the manufacturing, wholesale distribution, and professional services industries.

Key accounts receivable software functionality

  • Digital invoicing, automated recurring invoicing, and electronic delivery
  • Self-service customer portal for making payments, updating payment information, and managing disputes
  • Payment pattern analysis and tailored collections strategies
  • Payments accepted through digital invoices, customer portals, and virtual terminals
  • Payment matching and straight-through processing
  • Real-time metrics, dashboards, and audit trails

AI capabilities

Versapay includes AI functionality throughout its software, helping users with a variety of tasks and analysis, including: 

  • Intelligent payment matching
  • Segmenting customers by late-payment risk level
  • Predicting incoming payments
  • Forecasting cashflow 

ERP integration

Versapay offers native integration with several of the top ERP systems, including Oracle NetSuite, Microsoft Dynamics 365 Business Central, NAV and F&SCM, and Sage Intacct. It can also be configured to receive and send data from any ERP using file-based and API integrations. In addition, Versapay can integrate with existing banking services, including lockboxes.

Implementation & support

In addition to a customer support portal, Versapay offers best practices and self-service training resources. 

Overall platform

Versapay's accounts receivable automation platform brings together invoicing, collections, payments, cash application, and reporting.

Deciding between accounts receivable solutions & systems 

Finance teams should keep these points in mind when evaluating accounts receivable platforms.

Industry experience: How much experience does the provider have in agentic AI, automation, and machine learning development?

Global scalability: Does the provider have the necessary network of data centers to provide high-performance scalability so you can increase your process capacity without impacting production?

Security and regulatory compliance: Does the solution have strict safety protocols and comply with industry regulations?

Customization and flexibility: Does the vendor provide continuous customer support and training to ensure a successful transition? Can their tools adapt to meet your specific business requirements?

Integration capabilities: Can the solution easily integrate with your ERP environment, internal applications, and external data providers?

Cost and ROI: Does the solution provide an acceptable ROI for your project? 

Accounts receivable management software that delivers real results for B2B enterprises

Think Esker might be the right accounts receivable automation software platform for you? Before you decide, see what some of our current customers have to say. You can also find out more about how we help finance teams accelerate cash collection and revenue recognition by visiting our accounts receivable page

Interested in learning more ?

Contact us now to see how Esker's solutions can help your business

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