What you'll learn?
If you’re tired of poor claims and deductions management negatively impacting your margins, productivity and customer relationships, this webinar’s for you. Led by an expert panel featuring Matt Kulas (Esker) and Kurtis Heister and Bryan DeGraw (The Hackett Group), you’ll learn how powerful AI capabilities like machine learning deep learning and natural language processing (NLP) can deliver measurable business benefits by helping your team:
Centralize & analyze all incoming claims information, regardless of channel
Streamline cross-department collaboration to facilitate timely resolution & reduce losses
Enhance visibility over receivables & revenue with user-friendly dashboards & analytics
About the hosts
Bryan DeGraw
Associate Principal, Finance Advisory Services, The Hackett Group
In leading the Customer-to-Cash Process Advisory Program, Bryan provides insight and guidance focused on leveraging best practices to improve process effectiveness and efficiency
Kurtis Heister
I2C Strategic Solution Manager, Esker
Kurtis is the Invoice-to-Cash Solutions Manager at Esker, where he helps organizations streamline and automate their O2C processes. With over 15 years of experience in the I2C space, he has led the design, implementation, and evolution of Order-to-Cash tools across a wide range of industries
Matt Kulas
Business Development Manager, Esker
Matt joined Esker in 2013 and assists companies who desire to decrease their manual efforts, increase visibility, and efficiency within their customer service and order entry processes. He works with sales and customer service leaders to help guide them in automating customer service and order entry processes; this process change allows business to repurpose the energies of their team to more meaningful and value-added tasks