Skip to main content

The Digital Customer Experience Guide for B2B Service Teams

Discover how a digital experience platform transforms B2B Customer Service. This practical guide explores five powerful benefits that enhance engagement, foster loyalty, improve team morale and drive sustainable revenue growth through smarter, AI-powered automation.

Download now

What’s in the guidebook?

Customer expectations are evolving fast. This workbook explores how modern digital tools empower Customer Service teams to deliver proactive, engaging and loyalty-driven B2B experiences.

5 measurable benefits of a digital platform – From proactive service to simplified onboarding and stronger loyalty.

Real-world impact on teams & customers – See how automation improves morale, retention and CX simultaneously.

A blueprint for modern B2B engagement – Explore the AI-powered tools that streamline inquiries, orders, claims and collaboration.

Trusted by 3,000+ businesses worldwide

About Esker

Esker, the leading AI Automation Suite for the Office of the CFO, offers Source-to-Pay and Order-to-Cash solutions built to optimize working capital and cashflow, enhance decision-making, and drive smarter growth strategies. Offering 40+ years of industry knowledge, Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

Top