What’s in the guidebook?
Customer expectations are evolving fast. This workbook explores how modern digital tools empower Customer Service teams to deliver proactive, engaging and loyalty-driven B2B experiences.
5 measurable benefits of a digital platform – From proactive service to simplified onboarding and stronger loyalty.
Real-world impact on teams & customers – See how automation improves morale, retention and CX simultaneously.
A blueprint for modern B2B engagement – Explore the AI-powered tools that streamline inquiries, orders, claims and collaboration.
Trusted by 3,000+ businesses worldwide
About Esker
Esker, the leading AI Automation Suite for the Office of the CFO, offers Source-to-Pay and Order-to-Cash solutions built to optimize working capital and cashflow, enhance decision-making, and drive smarter growth strategies. Offering 40+ years of industry knowledge, Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.


