Development Consultant

A Development Consultant will play a key role on the implementation team to work with customers to gather requirements and implement the Esker Web-based document management solutions. The projects are demanding and time-sensitive, requiring the best and the brightest in the industry.  Associate Development Consultants will get the opportunity to grow and learn about the leading SaaS solutions for business process automation. 

Who We Are

Established in 1985, Esker has grown into a leading provider of AI-driven process automation software with over 650 employees and 6,000 customers worldwide. Companies such as Sony, Trek, Heineken, John Deere and many more use our cloud-based solutions to run more efficient and cost-effective business processes, improve customer and supplier relationships, increase employee productivity and morale, and enhance global visibility, scalability and compliance. Esker operates in five continents with global headquarters in Lyon, France, and two U.S. locations in Madison, WI, and Denver, CO.

Key Tasks/Duties:

  • Work as part of a team to implement Esker’s on Demand cloud SaaS solutions with the majority of time dedicated to development and enhancement of Esker solutions
  • Utilize a variety of technologies to extend standard functionality of Esker solutions such as background logic, end-user interface, reports and workflow to meet client business requirements 
  • Work closely with customers to define requirements, test the application and train end users
  • Create and execute test cases to validate development and product configurations 
  • Develop or configure Esker solutions to integrate with customer ERP systems or custom external applications
  • Document product configurations and custom development for customers or internal stakeholders (Cx, ESS) 
  • Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are resolved to the satisfaction of the project manager
  • Identify improvements to our solutions, processes or supporting documentation

Essential Experience:

  • 2-3 years of experience in software development and support or combination thereof
  • Lead internal and customer facing demonstration of solution and any custom development
  • Participate in project enhancement scoping
  • Work with Sales, Research & Development (R&D), Customer Experience (Cx) and  Esker Solution Support teams to resolve issues for customers 
  • Demonstrated solution knowledge (for P2P this is minimal level of accounting/finance experience and for O2C this is minimal level of sales order entry experience)
  • Participate in project Increment Planning Workshop
  • Prepare installation and configuration for production migration
  • Participate in production hypercare
  • Participate in project documentation readiness for transition to ESS and Cx
  • Participate in “Live My Life” with the R&D team
  • Participate in development of approved pull requests ultimately to be added to a R&D sprint
  • Assisting in recruiting activities such as UW Engineering days event

Educational Requirements:

  • Bachelor’s degree preferably in computer science, mathematics, engineering or business

Competencies:

  • Strong customer service skills
  • Excellent verbal, written communication, interpersonal and presentation skills
  • Candidates should have exposure with: JavaScript, XML, JSON, relational databases (Oracle, SQL Server)
  • Experience with object-oriented programming
  • Experience in the following is a plus: Automated unit tests, C#, Git, SOAP, REST, TypeScript
  • Familiarity with version control
  • Ability to work as part of a team or independently to meet project goals
  • Ability to work well with other departments and varying levels of management
  • Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
  • Understanding and business knowledge of accounting and finance a plus
  • Understanding and business knowledge of Enterprise Resource Planning (ERP) a plus:  SAP, Oracle, JDE
  • Ability and flexibility to travel (domestic and/or international)

Employee Benefits

You’ll fit in well with Esker if you’re looking for a company that offers a wide range of benefits to support the health and happiness of employees and their family members — including the furry ones. On top of a competitive salary and traditional benefits like 401k matching and a generous PTO policy, we provide perks such as flexible summer hours, student loan repayment assistance, a pet-friendly work environment, volunteer time off, charitable donation matching, and a yearly stipend for employee wellness, hobbies or educational activities.

Come as You Are

Esker is an equal opportunity employer that celebrates diversity and is committed to maintaining an inclusive and mutually respectful work environment. We do not discriminate against any qualified applicants on the basis of: race, color, national origin, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, disability, medical history, military or veteran status, and any other characteristic protected by applicable law.

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Job Location:
Madison, WI
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