Esker is seeking a skilled DevOps Engineer to play a crucial role in maintaining the security, stability, and efficiency of our TermSync platform. In this position, you will be responsible for managing and automating our platform infrastructure and deployment life cycle. You will develop and utilize monitoring tools to proactively identify and resolve issues, collaborating closely with our software development and technical support teams to ensure seamless operations and optimal customer satisfaction.

Key Tasks/Duties:

• Maintain Esker TermSync platform health and reliability by monitoring platform performance and availability; responding to production-related alerts and incidents; resolve and follow-up on problems; participate in post-incident reviews.
• Improve detection and diagnosis of platform incidents; deploy scalability, performance, and reliability infrastructure upgrades; improve system architecture and platform security.
• Maximize efficiency and accuracy by automating routine tasks; develop self-service tools for Esker developers, technical support staff, and product consultants; contribute to TermSync Infrastructure as Code (IaC) solution improvements.
• Perform production environment changes according to change management SOPs; assist developers and deployment teams with production changes; document changes as required by data security policies; escalate risks to appropriate team members.
• Contribute to a high-functioning team within an agile framework; improve productivity by documenting tasks for reference and automation; pro-actively share knowledge and experience; foster a psychologically safe environment that encourages feedback and new ideas; present outcome of completed user stories during sprint reviews; document processes.

Education Requirements:

BS in Computer Sciences or related field preferred; equivalent work experience will be considered

Essential Experience:

• 2+ years of professional experience maintaining Linux systems in a production environment.
• 2+ years of software development using languages such as Ruby and Python.
• 1+ years of cloud resource management, preferably using AWS.
• Exposure to TCP/IP and networking fundamentals, including DNS and firewalls.
• Basic experience using scripting or Infrastructure as Code tools such as Terraform to automate systems.
• Exposure to running services in containers.
• Awareness of relational or document databases and SQL.
• Advanced knowledge of Linux, or network administration.
• Independent response to routine production incidents.

How Esker helps you be the best version of yourself:

• Esker's culture empowers 800 employees worldwide — and we have a 90.9% retention rate to show for it!
• Locations across 14 countries give Esker & our employees a unique perspective.
• You can make a meaningful impact on an Esker's 30+ million global users.
• Not gonna lie ... we love a good time. Fun outings & exciting events are all part of the job here at Esker.
• Every Esker employee gets paid volunteer time off to make an impact on a cause important to them.
• Be yourself & bring your diverse experiences with you — we want to learn from you!

Want to know more about Esker's company culture and perks? (Yes, we DO have a ping pong table.) Learn about our core values and the ways we infuse fun, positivity and innovation into everything we do here.