A single solution for all
your O2C needs
Cash is king, and that’s why Esker’s AI-driven platform is designed for O2C excellence. Whether it’s providing an enterprise view of processes or accelerating the pace of business, Esker’s capabilities span the entire O2C spectrum.
Ensure a global view of customers’ behavior, from orders to invoices.
Eliminate manual data entry by processing all orders electronically.
Easily track claims and deductions and continuously improve based on root-cause analysis.
Get invoices ready prior to delivery and quickly transition to e-invoicing.
Reduce DSO with tools like task escalation, root-cause analysis and more.
Give customers the ability to pay online and increase conversion rates.
“O2C Department of the Year”
Challenges we help our customers solve
There’s a reason Esker is in a class of its own when it comes to O2C solutions. Our cloud-based offerings are designed to solve today’s most interconnected challenges, including:
- Order re-entry & redundancy
- Data entry errors
- Lost or misplaced orders
- Wasted time managing claims
- Dissatisfied customers
- Increase in customer disputes
- Unavailable cash
- Slower processing cycles at each stage
- Complexity of legacy systems & ERPs
- Delays & inefficient invoice tracking
- High Days Sales Outstanding (DSO)
- Multiple data sources not integrated
- Low morale in O2C teams
- Risk of loss or allowance of bad debts
Director of Business Systems │ Tessenderlo Kerley, Inc.
Esker’s O2C Expertise
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From worldwide e-invoicing compliance to protecting sensitive personal information, Esker’s compliance and security standards in the order-to-cash process include:
- ISO 27001:2013
- SSAE 18 & ISAE 3402
- HIPAA & the HITECH Act
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When O2C documents go through Esker, the data is instantly accessible via built-in dashboards. Users can choose what KPIs are displayed on their interface to:
- Prioritize daily tasks & documents
- Monitor process, team & individual performance
- Schedule automatic reports
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Built from technologies designed to mimic human intelligence, Esker’s AI Engine helps businesses make fast and intelligent cash management decisions using:
- Logic & rules
- Decision trees
- Machine learning & deep learning
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Esker offers a single, collaborative and cloud-based platform to automate the order-to-cash cycle and grow without operational restraints thanks to:
- Universal access (cloud, mobile, desktop)
- Multi-tenant cloud platform
- Worldwide multi-ERP integration
Ask us anything
Questions about Esker's O2C solutions? We're happy to talk you through it.
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