Order-to-Cash Automation Software
For Faster Cash Flow and Better Customer Experience
Esker connects every stage of the Order-to-Cash process in one AI-driven platform to help large organizations accelerate cash flow, improve control and deliver a smoother customer experience across customer inquiries, orders, invoicing, payment interactions and collections.
WHY MODERNIZE ORDER-TO-CASH?
From fragmented Order-to-Cash process flow to modern revenue execution
For today’s CFO, Order-to-Cash is no longer just a back-office process. It directly affects cash flow, working capital, financial predictability, revenue recognition and customer experience. When key O2C activities stay disconnected, businesses face longer payment delays, rising credit risk, a lack of visibility into future cash inflows and a higher cost to collect revenue.
Faster cash conversion
Improve cash flow across the customer revenue cycle and reduce the impact of delayed payments.
Better revenue protection
Reduce operational friction, strengthen control over credit risk and support more consistent revenue recognition while preventing avoidable margin erosion.
Lower cost to collect
Simplify revenue collection across teams and workflows to reduce manual effort, improve operational efficiency and create cost savings across financial operations.
Smoother customer experience
Reduce friction across customer interactions that impact payment, trust and loyalty.
Greater financial predictability
Improve visibility into future cash inflows, cash performance and risk exposure.
Better cross-functional execution
Align finance, customer service and operations around the same priorities.
10–25% reduction in DSO
Up to 95% reduction in unapplied cash
71% reduction in overdue payments
Millions in working capital unlocked
SOLUTIONS THAT SPAN THE O2C CYCLE
Order-to-cash solutions that support your entire customer revenue cycle
Secure Orders & Manage Risk
Protect cash flow upstream by improving order accuracy and credit control before invoicing begins.
Order Management
Capture and validate B2B orders across channels with more speed, accuracy, fewer errors and stronger support for accurate order fulfillment.
Credit Management
Automate credit reviews and monitor customer risk to support safer, faster decisions.
Deliver Exceptional Customer Service
Give teams the visibility they need to respond faster and reduce friction across the customer journey.
Customer Inquiry Management
Classify and route requests automatically, with self-service capability that helps teams answer faster and more consistently.
Claims Management
Centralize claims and issue resolution to improve collaboration and protect customer relationships.
Accelerate Payment Collection
Invoice Delivery
Deliver invoices through the right channels with better tracking, compliance and customer visibility.
Cash Application
Match incoming payments to invoices faster and improve receivables visibility.
