Are you a visionary problem-solver with a passion for driving impactful change? Step into the future of AI technology, where your expertise will guide clients in navigating complex challenges and unlocking their full potential! We are looking for six dynamic individuals who thrive in a collaborative environment and are eager to make a difference. In this role, you will partner with clients to implement AI-driven solutions. If you're ready to shape the future of technology and empower organizations to achieve their goals, we want to hear from you!

Posting to close Monday, October 21 at 12:00pm (CST).

*This is a hybrid role, and candidate must be able to come to the Middleton, WI office 2 - 3 times per week.*

Key Tasks/Duties:

• Work as part of a team to implement Esker’s on Demand cloud SaaS solutions with the majority of time dedicated to development and enhancement of Esker solutions

• Utilize a variety of technologies to extend standard functionality of Esker solutions such as background logic, end-user interface, reports and workflow to meet client business requirements

• Work closely with customers to define requirements, test the application and train end users

• Create and execute test cases to validate development and product configurations

• Develop or configure Esker solutions to integrate with customer ERP systems or custom external applications

• Document product configurations and custom development for customers or internal stakeholders (Cx, ESS)

• Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are resolved to the satisfaction of the project manager

• Identify improvements to our solutions, processes or supporting documentation

Essential Experience:

• 2+ years of experience in software development and support or combination thereof

• Lead internal and customer facing demonstration of solution and any custom development

• Participate in project enhancement scoping

• Work with Sales, Research & Development (R&D), Customer Experience (Cx) and Esker Solution Support teams to resolve issues for customers

• Demonstrated solution knowledge (for P2P this is minimal level of accounting/finance experience and for O2C this is minimal level of sales order entry experience)

• Participate in project Increment Planning Workshop

• Prepare installation and configuration for production migration

• Participate in production hypercare

• Participate in project documentation readiness for transition to ESS and Cx

• Participate in “Live My Life” with the R&D team

• Participate in development of approved pull requests ultimately to be added to a R&D sprint

• Assisting in recruiting activities such as UW Engineering days event

Education:

• Bachelor’s degree preferably in computer science, mathematics, engineering or business OR equivalent experience in lieu of degree

Competencies:

• Strong customer service skills

• Excellent verbal, written communication, interpersonal and presentation skills

• Candidates should have exposure with: JavaScript, XML, JSON, relational databases (Oracle, SQL Server)

• Experience with object-oriented programming

• Experience in the following is a plus: Automated unit tests, C#, Git, SOAP, REST, TypeScript

• Familiarity with version control

• Ability to work as part of a team or independently to meet project goals

• Ability to work well with other departments and varying levels of management

• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously

• Understanding and business knowledge of accounting and finance a plus

• Understanding and business knowledge of Enterprise Resource Planning (ERP) a plus: SAP, Oracle, JDE

• Ability and flexibility to travel (domestic and/or international)

Who We Are

Established in 1985, Esker has grown into a leading provider of AI-driven process automation software with over 1,000 employees and 1,700 customers worldwide. Companies such as Arizona Cardinals Football Club, Whirlpool, Sony, Trek, Heineken, and many more use our cloud-based solutions to run more efficient and cost-effective business processes, improve customer and supplier relationships, increase employee productivity and morale, and enhance global visibility, scalability and compliance. Esker operates in five continents with global headquarters in Lyon, France, and two U.S. locations in Madison, WI, and Denver, CO.

Come as You Are

Esker is an equal opportunity employer that celebrates diversity and is committed to maintaining an inclusive and mutually respectful work environment. We do not discriminate against any qualified applicants on the basis of: race, color, national origin, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, disability, medical history, military or veteran status, and any other characteristic protected by applicable law.

Employee Benefits 

• Student loan repayment assistance

• Flexible work schedule, summer hours, and work from home options

• Profit sharing options

• Paid time off for community outreach and volunteer opportunities

• Yearly stipend for employee wellness, hobbies, or educational activities 

• Dog-friendly work environment

• Competitive salary and benefits package

Salary Range: $85,700 - $107,100 + incentive

How Esker helps you be the best version of yourself:

• Esker's culture empowers 800 employees worldwide — and we have a 90.9% retention rate to show for it!
• Locations across 14 countries give Esker & our employees a unique perspective.
• You can make a meaningful impact on an Esker's 30+ million global users.
• Not gonna lie ... we love a good time. Fun outings & exciting events are all part of the job here at Esker.
• Every Esker employee gets paid volunteer time off to make an impact on a cause important to them.
• Be yourself & bring your diverse experiences with you — we want to learn from you!

Want to know more about Esker's company culture and perks? (Yes, we DO have a ping pong table.) Learn about our core values and the ways we infuse fun, positivity and innovation into everything we do here.