Associate Product Consultant

Our Professional Services organization is looking for a technical individual to join our Professional Services team.  This technical savvy individual will play a key role on the implementation team to work with customers to gather requirements and implement the Esker Web-based document management solutions. The projects are demanding and time-sensitive, requiring the best and the brightest in the industry.  Product Consultants will get the opportunity to grow and learn about the leading solutions in business process automation. 

Responsibilities

  • Work as part of a team to implement Esker’s on premise software and SaaS solutions
  • Majority of time is dedicated to development and customization of Esker solutions to meet client business requirements
  • Utilize a variety of technologies to customize the Esker solutions such as end-user interface, reports and workflow to meet client business requirements 
  • Work closely with customers to define requirements, test the application and train end users
  • Create and execute test cases to validate development and product configurations 
  • Development/configuration as needed to integrate with customer ERP systems or custom external applications
  • Document product configurations for clients 
  • Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are ultimately resolved to the satisfaction of the project manager
  • Work with sales, research & development and technical support teams to resolve issues for clients 
  • Identify improvements to our solutions, processes or supporting documentation

Desired Skills

  • Candidates should have exposure with:
  • Relational databases (Oracle, DB2, SQL Server), XML, JavaScript, ASP .NET, C#, and SAP and/or VB experience being a plus
  • Degree in Computer Science, Math, Engineering, or related experience
  • Understanding and business knowledge of accounting and finance a plus
  • Ability to work as part of a team or independently to meet project goals
  • Excellent verbal, written communication, interpersonal and presentation skills
  • Ability and flexibility to travel (domestic and/or international)

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Job Location:
Madison, WI
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