Fax Servers & Cloud Fax Services

Esker offers the broadest range of Fax servers, Fax service and Fax over IP platforms on the market today. With over 3 billion faxed pages sent each year, Esker is the third largest fax software vendor in the world
(Peter Davidson Report 2006)

Fax Servers

Fax Server Features available with Esker Fax, Esker Fax for SAP, Esker Fax for Notes & services

Enterprise-wide Desktop Faxing
Email Fax Integration service
Fax Over IP (FoIP)
Production Fax Automation
Inbound Fax Routing service
Least Cost Routing
Broadcast Faxing
Immediate or Scheduled Fax Delivery
SAP Certified
Microsoft Certified
Centralized Administration
Network Directory Integration

Support for Multiple Database Engines
Document Management Integration
Faxing for Remote Users
Secure Document Delivery
Scalable and Expandable
Load-balancing
Reporting, Monitoring, and Archival
Automated Fax Archival service
Detailed Statistical Analysis and Reporting
Performance Monitoring, Notifications, and Error Correction

Fax Services - Cloud Fax with Esker on Demand

Esker on Demand provides robust Cloud Fax Service based on proven Esker Fax technology.

Features:

24/7 delivery with multiple redundant backup systems to ensure no downtime or delivery failures
No telephony investments:
   • No fax boards or modems
   • No PBX upgrades
   • No need to add dedicated telephone lines
   • No hardware or telephony maintenance costs
Seamless integration with existing desktop and enterprise applications makes Esker on Demand easy to implement and to use.
Gain detailed visibility and reporting on outbound fax traffic via automated reports
Worldwide network of telephone lines dedicated entirely to fax reception

A system of intelligent line allocation and routing ensures no contractual delays
Intelligent and robust management of failed transmissions (multiple retries in case of busy signal)
Real-time tracking of all fax transmissions with detailed reports
Archiving of sent and received faxes for 60 days

Fax over IP (FoIP)

Fax over IP (Internet Protocol) or FoIP, allows users to fax documents over the Internet instead of using a fax machine or fax servers with fax boards. Transmission of a facsimile over an IP network (T.38) instead of PSTN (T.30) is analogous to Voice over IP.

FoIP enables standard fax machines to work with packet networks by extracting the fax image from an analog signal and carrying it as digital data over a packet network.

Take full advantage of faxing over IP with Esker and Dialogic® Brooktrout® SR140 and TR1034 fax platforms:

Features	Benefits
Consolidation onto a single in-house IP network from separate voice, fax and other data resources Secure communications: • Dialogic’s FoIP works behind firewalls and not go through them • Esker Fax server uses only single purpose fax platforms that transmit information only via the T.30 and T.38 "fax only" protocols	Eliminate fees and toll charges associated with PSTN-based faxing (paper, toner, machine, phone costs) Eliminate the need for PSTN phone jacks to connect fax machines and fax servers Send and receive faxes from any desktop, laptop or wireless device through your email interface Simultaneously send multiple messages, without any dedicated phone line nor fax machine

How it works

Historically, two methods have been used for sending FoIP networks:

The T.38 standard is also called "real-time method". The fax is sent exactly like a regular fax call (T.30), the same way as on a PSTN-based fax call, by opposition to
The T.37 standard or the “store and forward” method. The fax is sent over IP as an email attachment and delivered directly to an email address or via a gateway to a Group 3 fax device over the PSTN.

The primary difference in the two approaches lies in the delivery and method of receipt confirmation. Because of its familiar behavior, most businesses are interested in real-time fax over IP:

1. Esker Fax is connected to an IP network and transmits the T.30 protocol and fax image data usingT.38 packets over the IP network to the receiving gateway.

2. The gateway, in turn, repackages the T.38 packets into T.30 protocol signals and transfers them to the receiving fax machine over the PSTN network.

3. The receiving fax machine has a T.30 protocol engine communicates with the T.30 protocol engine in the Esker Fax server through the gateway.