Cloud Fax Services for Other ERP Applications

How does it work?

Esker offers the benefits of automated faxing as a service fully integrated within your business applications without requiring any hardware or software additions and only a minimal up-front investment.

Documents are transmitted from your business applications to an Esker production facility (1) and received by a multitenant Esker server platform through an authenticated, encrypted and secured connection (2). Once the fax is delivered (3), a fax status is fed into your business application (4), updated in real-time and visible to users.

Powerful functionality, real results

Cost-effective alternative to fax servers Based on a simple pay-per-use pricing model, Fax Services eliminates the hidden costs of relying on a fax server without compromising application integration.

Benefits: No hardware or software investment No maintenance or training costs No implementation or customization needed

Easy cloud faxing from ERP applications Integrated directly with ERP applications, Fax Services for Business Applications enables users to simply create a message, attach files to be faxed and select fax number(s) from the recipient list.

Benefits: No compatibility issues Secure and seamless fax sending with existing business applications Preview documents before processing Staff focused on profit-driving tasks

Real-time faxing Sending invoices the same day they are generated by the ERP system means your customers will receive and be able to process your invoices sooner.

Benefits: Reduced DSO (Days Sales Outstanding) Faster payments Increased customer satisfaction

Ensured traceability When sending critical business documents such as invoices, a company needs to know whether they have been printed, are in the fax machine or are in an error status that requires system manual intervention.

Benefits: Each fax processed by an Esker production facility is tracked with a unique identifier Real-time status of each individual fax is visible directly within business applications

100% on-demand service As a full pay-as-you-use model, the pricing is based on the volume of faxes you send and/or receive each month.

Benefits: Predictable costs No capacity bottlenecks 24/7 monitoring ensures operational continuity

Secure and reliable infrastructure The Esker On Demand platform has clustered servers with internal redundancies to ensure no downtime or delivery failures. Fax Services for Business Applications takes advantage of the worldwide network of Esker production facilities located in the USA, France and Australia. Minimum transmission costs are guaranteed, thanks to least cost routing.

Benefits: Tracking and recovery of any faxes 95% delivery rate within an hour 24x7x365 service availability Low fixed price regardless of the time of day