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Fax Challenge

Despite the advent of the Internet, electronic messaging and wireless technology, fax continues to be one of the most common business communication methods, particularly when it comes to critical production documents such as invoices, sales orders and purchase orders.

Indeed, fax presents benefits where other communication means cannot compete: it provides immediate results, the delivery is reliable and secure, the content is neutral, it's user-friendly and it's universal.

Five symptoms of poor production faxing

Nonexistent visibility

Unreliable fax delivery and status tracking

Multiple unproductive manual tasks

Lacking security information

Misuse of existing ERP applications
Abusive printing

Printing a digital document to only re-digitize it during the faxing process? Not the most efficient way to spend time and money. You most likely have better things to do than wait for your turn at the printer, manage paper jams, maintain equipment or change empty toners. Just a thought.

Exhausting walks

Fed up with constantly running back and forth to the fax machine each time you need to send or retrieve a fax? A significant waste of precious time and energy that could be used on value-added tasks instead.

Endless waits

Is standing by the fax machine for hours, waiting to send a fax or to retrieve a sent receipt (that sometimes never comes) a part of your daily tasks? Another assured way to waste precious resources.

Dreadful filing

How many hours do you spend looking for sent or received documents in filing cabinets, sometimes without being able to retrieve them? Do you know the cost of not finding a document?