Business Cases: Data Capture and Form Processing
Business Cases demonstrate Esker solutions in the hands of our customers
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Industry  Healthcare Management Organization |  |
| Process Data Capture and Form Processing |
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| ERP PeopleSoft |
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Challenges
- Manually creating multi-language insurance documents (English, Spanish, Russian & Chinese)
- Legacy application generates all docs in English, where they are manually sorted by location, and converted to the appropriate language (text already converted in separate database – manual cut and paste)
- Sending 100K documents per month
- Time consuming process, very slow and cumbersome
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Manual Data Capture and Form Processing
Automated Data Capture and Form Processing with Esker DeliveryWare
Results
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- DeliveryWare automatically retrieves the documents from a network folder
- DeliveryWare searches for the Member ID# on each document, and retrieves the appropriate address and converted text
- Using Crystal Reports, DeliveryWare reformats the document in the appropriate language and delivers it to their internal print shop
- ROI = 2.5 Months
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