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Business Cases: Sales Order Process and Customer Invoicing

Business Cases demonstrate Esker solutions in the hands of our customers

Industry  Manufacturing – Medical respiration equipment
Process  Sales Order Process and Customer Invoicing
ERP         SAP

Challenges

      • CSRs manually organize fax orders, deliver them and key them into the SAP system
      • Labor to perform this task cost approx.  $100K per year
      • Annual paper, toner and fax machine lease cost approx. $38K per year
      • Time-consuming and cumbersome process

Manual Sales Order Process and Customer Invoicing

 

Automated Sales Order Process and Customer Invoicing with Esker DeliveryWare


 

Results

    • Faxed orders automatically captured and converted to SAP IDoc
    • CSRs eliminated from the process
    • Total savings = $134K per year
    • ROI in 5.4 months

Optimize Sales Orders and Customer Invoicing process

To read some additional resources about automating order management with Esker DeliveryWare, please enter your contact details in the form below.

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