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Business Cases: Order-to-Cash Process

Business Cases demonstrate Esker solutions in the hands of our customers

Industry   Automotive Manufacturer
Process  Order-to-Cash Process
ERP         IFS

Challenges

    • 100 to 150 orders per day handled by 2 employees
    • Majority of orders come in via email and Fax
    • Order volume expected to increase by 2 or 3 times in the next 12 months
    • On top of manually entering orders they are also manually sending out sales order confirmations and invoices to customers

Manual Order-to-Cash Process

Automated Order-to-Cash Process with Esker DeliveryWare

Results

    • DeliveryWare handles the entire “order-to-cash” process
    • DeliveryWare also handles the “procurement to pay” process
    • Process automation increases employees’ efficiency and saved 1 labor hour/day = over 230 labor hours/year
    • No need to hire new employees for dramatic increase in order volume