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Fax Services for SAP Applications — SaaS

Simplify your life

Fax Services for SAP Applications gives your business the power of faxing as a service, fully integrated with SAP Applications — without adding hardware or software. In just a few short days you will be able to automatically send and receive business documents directly in and out of your SAP Applications — via a secured connection offered by Esker to connect your SAP system.

Outsource your faxing activity with Fax Services for SAP and benefit from numerous advantages:

Reduced costs up to 90% over manual faxing
Predictable costs with pay-as-you-use model

No capacity bottlenecks

No hardware or software investment and no cost to maintain them
24x7x365 service availability

95% delivery rate within an hour
No extra work

Easy faxing from SAP Applications

Users submit or receive faxes in and out of the SAP Business Workplace interface, or automatically from SAP solution modules
Then the documents are transferred to an Esker production facility through a secure channel
Once received, the documents are processed and faxed according to user specifications
Notification is directly fed back into the SAP system so users can follow the status of their faxes

Receive faxes within your SAP Applications

In addition to outbound faxing from SAP Applications, the service can also handle inbound faxing. In a few clicks, you can set up inbound fax lines to receive your faxes via email.

Local and toll-free fax numbers are available in 43 countries and over 3,000 cities.You get to choose the fax number that best suits your needs. Once you are up and running your incoming fax documents are archived in the Esker on Demand Manager, and sent to your email in TIFF or PDF format. There is no limit to the number of recipients per line, and you can easily route faxes to a group or department.

Not only is it a fast and convenient way to distribute fax information in the organization, you benefit from a low fixed price - regardless of the time of day.

Learn more about inbound fax on www.flydoc.com

Behind the scenes

Documents are transmitted to an Esker production facility using a secure SAP Remote Function Call (RFC) communication between SAProuters, and received by a multitenant Esker server platform with SAP Certified Integration. SAProuter is a standalone program included with SAP system releases to connect networks and act as a firewall to allow connections. The use of SAProuter-to-SAProuter communication eliminates the need to install any software in order to integrate automated fax service into your SAP system.

You get a certified solution to transport faxes directly from your SAP application through an authenticated, encrypted and secured connection.

Don't sacrifice security

Upon configuration of SAP Output Determination, your documents are routed via Secured transmission protocol (SSL) - identical to the encryption used for banking transactions - directly into our Esker production facilities and immediately sent back out as a fax.

To ensure your business documents are handled in an efficient and secure way, Fax Services for SAP Applications rely on the worldwide network of Esker production facilities located in the USA, France and Australia. We back-up and monitor our Esker production facility data centers to ensure you 24x7x365 availability. We can also guarantee no delays thanks to our dynamic line allocation and routing system.

In addition, we have clustered servers with internal redundancies to prevent hardware failure. Finally, Esker guarantees minimum transmission costs thanks to the Least Cost Routing.

... or SAP integration

Esker fully supports integrations via BC-CON, and is one of the first companies to be certified for full support of its successor, BC-SMTP. The new BC-SMTP communication interface guarantees 100% external output management integration within SAP.

You can seamlessly and securely send different document types, handle your status, receive business documents with SAP Applications and never worry about compatibility issues.

Learn more about this interface on the SAP certification web site.


	Fax	Esker offers the broadest range of fax servers, fax services and fax over IP platforms on the market today. With over 3 billion faxed pages sent each year, Esker is the third largest fax software vendor in the world (Peter Davidson Report 2006).
	SAP Integration	The SAP Connectivity Suite brings together four powerful components offering more flexibility than any other document delivery solution available to SAP customers.
	Esker on Demand Infrastructure	Esker handles all of your business document delivery needs through a secure, confidential and traceable architecture.

Fax Services for SAP -
Fast facts

	Production faxing from any SAP Application
	Support for SAP Logon Group
	Real-time status and detailed delivery reports within the SAP system
	Central management entirely within the SAP system
	SAP Certified for integration with SAP NetWeaver
	Application Server 6.2 and above
	Support for SAP R/3 4.0 and above
	Least Cost Routing that allows worldwide faxing at the lowest possible cost
	Security guaranteed by SAP Cryptographic Library over SNC
	SAP Unicode support
	Support for SAP Priority

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