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CHALLENGES OF DESKTOP DOCUMENT DELIVERY

Despite years of advances in management and automation of business processes, 90% of corporate document transactions still end up on the printer. Paper represents the cornerstone of process management for invoicing, reminder letters, pay slips, marketing communication, etc. More so, it also represents a big loser in the game of productivity, reliability, and profitability.





SYMPTOMS OF POOR DESKTOP DOCUMENT DELIVERY


Significant waste of valuable time
High hidden costs of relying on an internal mailroom or fax server
Expensive and inflexible internal mailrooms, as well as costly fax equipment and maintenance.
Lengthy document processing time
Inadequate or nonexistent letter and fax tracking
High rate of processing errors

 


HOW MANUAL PROCESSING NEGATIVELY IMPACTS YOUR BUSINESS




Invoices have to printed and mailed

Consequences
- Costly equipment and maintenance
- High risk of error and lost documents
- Lengthy invoice processing time

Solution
Eskerís network of mail production facilities handles document printing, folding, stuffing, stamping and delivery to local postal services in less than 24 hours after the document is submitted for production.
Invoice delivery is inefficient and slow
Consequences
- Payment delays impact cash flow
- Longer DSO
- Ineffective and unprofitable debt collection management
- Immobilized finances
Solution
FlyDoc is based on a unique concept of real-time processing where mailing is done on a continuous basis. With no minimum volume requirements (merely one letter), Esker produces and sends out both local and international mail within 24 hours of documents being created. As the time to send invoices is significantly reduced, collection time is therefore decreased.
Invoices cannot be tracked
Consequences
- No visibility
- High risk of error and lost documents
- Loss of customer trust and potentially damaged relationships
- No mail status updates in business applications
Solution
FlyDoc provides status notification and feedback at the individual document level ó and thanks to its web portal, visibility is maintained throughout the entire document process. The potential for errors is eliminated thanks to a 100% automated process from start to finish.
Late billing and payment
Consequences
- Payment delays which impact cash flow
- Inefficient and unprofitable debt collection management
- Immobilized finances
Solution
FlyDoc is based on a unique concept of real-time processing where mailing is done on a continuous basis. With no minimum volume requirements (merely one letter), Esker produces and sends out both local and international mail within 24 hours of documents being created. As the time to send reminder letters is significantly reduced, collection time is therefore decreased.
Mail cannot be tracked
Consequences
- No visibility
- High risk of error and lost documents
- Loss of customer trust and potentially damaged relationships
- No mail status updates in business applications
Solution
FlyDoc provides status notification and feedback at the individual document level ó and thanks to its web portal, visibility is maintained throughout the entire document process. The potential for errors is eliminated thanks to a 100% automated process from start to finish.
Manual processing is time-consuming
Consequences
- Costly equipment and maintenance
- Poor document quality can damaged company image
- Lengthy document preparation time
- Difficulties in sending mass mailing
Solution
Eskerís network of mail production facilities handles document printing, folding, stuffing, stamping and delivery to local postal services in less than 24 hours after the document is submitted for production.
Mail cannot be tracked
Consequences
- No visibility
- Lost documents
- No mail status updates in business applications
- High error rate
- Loss of customer trust and potentially damaged relationships
Solution
FlyDoc provides status notification and feedback at the individual document level ó and thanks to its web portal, visibility is maintained throughout the entire document process. The potential for errors is eliminated thanks to a 100% automated process from start to finish.
Manual processing is time-consuming
Consequences
- Costly equipment and maintenance
- Lengthy document preparation time
- Difficulties in sending mass mailing
- Poor document quality can damaged company image
Solution
Eskerís network of mail production facilities handles document printing, folding, stuffing, stamping and delivery to local postal services in less than 24 hours after the document is submitted for production.
Mail houses are inflexible
Consequences
- Requires mail to be produced in batches
- Unable to respond to urgent demands
- Unable to route mail on a daily basis
- Difficulties in sending mass mailing
Solution
FlyDoc is based on a unique concept of real-time processing where mailing is done on a continuous basis. With no minimum volume requirements (merely one letter), Esker is capable of managing increases in volumes.

 

Find out how FlyDoc overcomes the challenges of mail delivery.

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