Hybrid Mail Solutions

Esker, world-wide leader in hybrid mail and fax technology offers packaged solutions to companies who want to develop their own hybrid mail or fax offering.

The hybrid mail market is becoming more and more mature. In order to compete on a superior level and avoid losing market share postal service providers, mail houses and carriers need to offer their own solution. To overcome this challenge and reduce the time-to-market, Esker can provide your organization with the knowledge, experience and the technical expertise to succeed.

Why choose Esker

With more than 20 years of experience in Software development and Services, Esker is the ideal partner for bringing the knowledge you need to build your own Hybrid Mail Solution. Esker is already providing its technology expertise through several hybrid mail offers:

FlyDoc by Esker available in France and in the USA
Clic’doc by Asterion, a Belgium Post subsidiary in France
Orsid, a subsidiary of La Poste in France
Many others

Technology

Esker has gained the optimal expertise in software and hardware to offer a custom hybrid mail solution based on proven technologies:

Application server infrastructure: Esker has developed its own world-wide architecture of servers guaranteeing reliability, robustness and service continuity with facilities in France, USA and Australia hosted in secure data centers. The application server infrastructure offers all the components you will need to develop you own solution including all front and back office developments (from document submission to billing).
Software development: Esker’s technology is based on Esker DeliveryWare, Esker’s proprietary document automation software platform. Esker DeliveryWare is a world-leading software solution benefiting from more than 5 years of R&D and is also a critical layer in many of the world’s largest organization’s information systems.
Customized submission methods: Esker provides you with 2 key technology pieces customized with your unique branding that allow your customers to submit their files in a straight-forward and user-friendly manner:
- Web client: a complete online web application, customized with your unique branding and colors offering all the functionalities your customers can expect from a Hybrid Mail solution.
- Print Driver: Esker has developed a unique technology to offer the ability to send mail directly from Microsoft Windows applications (including MS Office). This virtual printer can be customized with your own branding, colors and logo. Once installed on their personal computer (thin client), your customers will be able to send documents through your hybrid mail service directly from Word, Excel, PowerPoint as well as any application running on Windows
Professional Services: Esker Professional Services has the technical expertise and practical experience to smoothly move your project from concept, to implementation, to knowledge transfer so you can quickly propose your own hybrid mail service to your customers and realize the business benefits.

Technical Architecture

Benefits

Esker Hybrid Mail Service benefits for your business:

A complete and exciting new service
No up-front investment, no capital risk
New service means new competitive advantage and enhanced consumer loyalty
Client traffic ensures recurring revenue
Flexibility in your production management: ability to aggregate, sort, route and batch multiple jobs from numerous customers
Add value through such options as:
Address validation, cleaning, sorting and bar-coding
Background page management
Output options: mail, fax, email and even SMS

Esker Hybrid Mail Service benefits for your customers:

Esker Hybrid Mail Services provide your customers with a reliable and cost-effective solution to send 24/7 mail directly from their computer. Using your hybrid mail service, your customers will be able to send their documents via the Internet to your production facilities, in a transparent, simple and secure way. Esker extends the delivery capabilities of your business without requiring the research investment.

Automated mail, fax, email and SMS delivery with no effort
45% savings on the cost of mail and 90% savings on fax
Huge time savings: devote more time and resources to core business
Easy to use: send a single document or a batch of thousands in just one click
Increases your productivity by automating and simplifying complex tasks
Reduces your operations and logistics costs
More flexible than a mail house
Speeds up invoicing time
Mail directly from desktop applications
Advanced document tracking
Track and analyze mailings with Esker Manager